Job Description

: Location- Mumbai/Kolkata Budget- 16LPA NP- Only Immediate joiners Skills Required : Toolsets (Zabbix, Nagios) ServiceDesk (OpsGenie, JiraServiceDesk) AWS Cloud Docker, Cloud advanced (AWS) Windows, Linux & contain

: Location- Mumbai/Kolkata Budget- 16LPA NP- Only Immediate joiners Skills Required : Toolsets (Zabbix, Nagios) ServiceDesk (OpsGenie, JiraServiceDesk) AWS Cloud Docker, Cloud advanced (AWS) Windows, Linux & container environments Bitbucket / GitLab Jenkins CI-CD Jira IAC & Scripting - Terraform Yaml, json, Shell, Powershell scripts Containers - Docker, Kubernetes, Openshift Monitoring Tools - Grafana, Prometheus, Cloudwatch, Stackify, Datadog Job Responsibilities: Yrs of Exp-7 to 8 Must Have o Agile - Should be able to support on Devops related requirement gathering, planning & Implementations o CI - Should have worked on Build setup, Pipeline creation, Secrets management & Notification. o CD - Should have worked on deployment to webservers, containers, Kubernetes. Worked on Blue-Green deployments. o SCM - Should have handled repositories. o Scripting - Should have right shift approach to automate using the shell, powershell, groovy scripting. o Infra as Code - Should have hands-on in terraform / Cloudformation. o AWS - Should have worked on Autoscaling integration and other advanced functionalities o Hands on with containerization and orchestration tools like Docker, VM Ware, AWS, Open Stack, Red Hat Satellite, Ansible. o Remote troubleshooting experience. Hands on knowledge on Monitoring tools - Zabbix, Nagios, OpsGenie, JiraServiceDeskNet Core 2+ o Strong Windows System administration skills: Windows Server 2008/2012/2016 o Sound knowledge on Microsoft Windows services such as Active Directory, DNS, DHCP, DFS, WDS, WSUS, etc. o Jenkins, Git workflow, o MySql SQL Server MongoDB Good to have o Understanding of ServiceDesk, SLA metrics, Strong working knowledge on ITIL (Change, Incident & Problem Management) o Good understanding and knowledge in lifecycle of Events/Alerts, Incidents and Processes/Procedures o Good experience in using ITSM Tools like OpsGenie/ServiceDesk/Service NOW for incident/request management o Follow SOP\'s, runbooks to troubleshoot and/or resolve alerts/incidents etc. o Good/Excellent Communication Skills - Verbal and Written o Maintain system availability as per Service Level Agreements (SLA) o Produce monthly reporting activity, system performance and associated RCA on outages. o Respond to incident tickets and provide updates in a timely manner. Escalate where necessary o Coordinate and implement change records as a result of trouble tickets o Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving technical issues; ability to apply this knowledge appropriately to diverse situations. o Understanding of Microservice Architecture Soft Skills o Good analytical skills o Root cause analysis experience o Very good communication skills o Problem-Solving Skills o Communication Skills o Interpersonal Skills o Leadership Skills o Work Ethic o Time management o Vendor managment o Team managment o Behavioral Skills o Listening Skills o Receptiveness to Feedback Qualifications: Educational Qualification: Graduate (BCom / BE / BSc), ITIL V3/V4, Cloud (AWS/Azure certification), Cisco CCNA, Vmware VCP. Highly motivated with excellent verbal and written communication, presentation, facilitation, negotiation and problem-solving skills Self-starter with strong organizational and time management skills, self-directed

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