Job Description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes



Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.



Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500(TM). We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Tech Stack

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Backend:

.NET/C#, SQL Server, RESTful APIs, Python (infrastructure components)

Frontend:

jQuery, AngularJS, Flutter/Dart (experimental)

Cloud:

AWS (Redshift, Aurora, Lambda, EC2, RDS) or Azure (SQL Database, Functions, App Service, Service Bus)

Scale:

Billions of API calls, millions of records, terabytes of data, 99.99% availability

Role Overview

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We are seeking a

Lead/Staff Full Stack Engineer

to design, build, and evolve critical platform components at enterprise scale. This is a

hands-on individual contributor

role, focused on technical excellence and architectural leadership through expertise--not people management.

Key Responsibilities

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Design and develop complex, scalable architectural solutions for critical platform modules. Write production-grade code for high-scale systems handling 2x-4x annual growth. Lead architectural reviews and drive technical design decisions across the full stack. Optimize performance through analysis, profiling, and system improvements. Mentor engineers through code reviews, pair programming, and architectural discussions. Modernize existing systems by identifying and implementing architectural improvements. Design future-state architecture for scalability, reliability, and maintainability. Collaborate with cross-functional teams on technical requirements and implementation strategies.

Required Experience & Skills

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Experience

7+ years hands-on experience in Microsoft stack application development. Proven expertise in building complex, large-scale web applications in production. Demonstrated technical leadership through expertise and hands-on contribution.

Technical Expertise

Advanced:

.NET/C#, SQL Server (performance tuning, optimization), HTML/JavaScript/CSS/jQuery.

Strong:

Angular/React, distributed systems, microservices architecture.

Cloud:

AWS (EC2, RDS, Lambda, API Gateway) or Azure (App Service, SQL Database, Functions, Service Bus).

API Design:

RESTful services, GraphQL.

DevOps:

CI/CD pipelines, containerization, deployment automation.

Leadership & Communication

Technical mentorship through code reviews and knowledge sharing. Clear communication of complex architectural concepts. Cross-functional collaboration with product, design, and QA teams. Systems thinking--balancing technical debt with long-term architecture goals.

AI-Powered Development Expertise (Critical Requirement)

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Essential Familiarity (Medium-Advanced Level)

Hands-on working knowledge of one or more AI development tools:


Cursor IDE - AI-assisted architecture design and complex development workflows. Claude Code - Command-line development automation and code generation. GitHub Copilot - Intelligent code completion, refactoring, and optimization. Gemini Code Assist or similar enterprise AI coding platforms.

Practical Experience Across Development Lifecycle

Feature Development:

Using AI tools for accelerated coding and business logic implementation.

Code Enhancement:

AI-assisted refactoring, optimization, and modernization.

Debugging:

AI-supported root cause analysis and troubleshooting.

Performance Analysis:

AI tools for bottleneck identification and optimization.

Quality Improvement:

AI-driven code analysis and testing strategies.

Technical AI Integration (Preferred)

Understanding AI tool capabilities and limitations in development. Basic prompt engineering for coding and architecture tasks. Integration of AI tools into development workflows. Knowledge sharing of AI development techniques with peers.

Impact & Growth Opportunities

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Technical Impact

Architect solutions serving

30,000+ businesses across 50+ countries

. Develop platform components handling billions of API calls and terabytes of data. Drive technical innovation in beauty and wellness technology. Shape platform direction through technical expertise and prototyping.

Growth Opportunities

Lead platform modernization and technical transformation projects. Pioneer AI-powered development practices in enterprise software. Contribute to open-source projects and technical communities. Mentor engineering talent through technical guidance and knowledge sharing. Influence technical strategy through architectural expertise.

Why Zenoti

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High Impact:

Be part of an innovative company revolutionizing the wellness and beauty industry, where your work touches millions of end-users globally and redefines customer experiences.

Innovation at Scale:

Build and deploy next-gen systems handling billions of API calls with industry-leading reliability.

Learning & Growth:

Access mentorship, cutting-edge tools, and opportunities to pioneer in full stack engineering, AI-assisted development, and enterprise-scale platforms--while working with a dynamic, diverse team that values collaboration and creativity.

Global Footprint:

Collaborate with teams across 50+ countries and lead impactful projects that shape Zenoti's global success.

Culture of Ownership:

We value authenticity, accountability, and teamwork--giving you both freedom and responsibility to shape outcomes.

Well-being & Benefits:

Attractive compensation, medical coverage for you and your immediate family, access to yoga, meditation, breathwork, and stress management sessions (extended to families through awareness initiatives).

Community & Connection:

Participate in regular social activities and contribute through community initiatives and social work.





Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.