Job Description

Automation is a key element in terms of repetitive process simplification and this role looks for opportunities in this space, leads projects and drives work within their team. Role would liaise with several business partners, driving improvements, would also seeks opportunities in the rights management space for improvisation & simplification.

Key Responsibilities
Work along with backend support teams functions to design effective and simple process flows and identify challenges and work towards creating an effective operating model.
Be the owners for critical workflows and support – SAP Support, Adhoc bulk projects, Transformational project support etc.
Support all major change/improvement initiatives by supporting UAT and BVT tests.
Identify and work on order to cash simplification and streamlining projects working along with Master Black Belts using Business Process Improvement methodology.
Identify and work with various teams on system and technical issues impacting Order Management workflow. Drive projects to reduce recurring system and knowledge issues with both Technical and Order Management team respectively.
Ensuring customer data is correctly represented in the database and underlying reporting.
Identify data improvement opportunities through data analyses.
Identify system, workflow issues and drive enhancements with the help of Business Analysts.
Drives documentation ensuring data library is built which can feed into data process improvement teams.
Manages the creation of comparison reports across several internal systems using appropriate tools for Data Modelling team and special projects.

Requirements
Has strong technical skills specifically in Python, data visualization using Tableau and Power Bi, Solid relational database skills in data quality tools and Alteryx.
Good understanding of platforms such as Salesforce, CRM, SAP.
Good understanding of concepts such as data quality, data lineage and management.
Ability to apply operational and technological efficiencies to Products master, Customer master and processes and to manage these through the development lifecycle and into production.
Proven documentation and communication skills including presentation.
Strong analytical, organizational and prioritization skills. Excellent attention to detail.
Able to manage large quantities of data.
Demonstrates good communication skills and is a good collaborator.
Systematic, disciplined, and analytical approach.
Good knowledge of MS Office and Excel.
Quick thinking and the ability to translate information/queries/requests into accurate, error-free, timely responses.
Good interpersonal and persuasive skills, with ability to interact with people across time zones.

Preferred Skills and Experience.
Experience of Salesforce/CRM or similar client data management/tracking tool.
Experience with Order Management/Order Fulfilment Systems.
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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