Job Description

The Senior Technical Lead in CRM / D365 CE OOTB, Configuration, Cust will be responsible for overseeing and leading technical teams to deliver high-quality CRM / D365 CE solutions. The main objective is to ensure the successful implementation, customization, and configuration of CRM / D365 CE OutoftheBox functionalities to meet the specific needs of the organization. (1.)

Key Responsibilities

1. Lead and manage technical teams in the design, development, and implementation of crm / d365 ce solutions.

2. Define and implement best practices for crm / d365 ce outofthebox configurations and customizations.

3. Collaborate with stakeholders to gather requirements and provide technical expertise in crm / d365 ce solution design.

4. Perform system analysis, troubleshooting, and debugging to ensure smooth operation of crm / d365 ce systems.

5. Provide guidance and mentorship to junior team members to enhance their technical skills and capabilities.

6. Stay updated on the latest crm / d365 ce trends, updates, and features to propose innovative solutions.

Skill Requirements

1. Strong proficiency in crm / d365 ce outofthebox functionalities, configurations, and customizations.

2. Extensive experience in leading technical teams and managing crm / d365 ce implementation projects.

3. In-depth knowledge of crm / d365 ce architecture, data models, and integration capabilities.

4. Excellent problem-solving skills and ability to analyze complex crm / d365 ce issues.

5. Strong communication skills to effectively collaborate with cross functional teams and stakeholders.

6. Ability to prioritize tasks, meet deadlines, and deliver high-quality crm / d365 ce solutions.



Certifications: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred.

No. of Positions

1

Skill (Primary)

Microsoft Dynamics (APPS)-Customer Engagement-Technical-MsD-Microsoft Dynamics 365

Auto req ID

1559583BR

Skill Level 3 (Secondary Skill 1)

Microsoft Dynamics (APPS)-Microsoft Azure-Tools and Standards-Azure DevOps