At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI
, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers
lasting
value for leading enterprises
globally.
Through our
deep business knowledge, operational excellence, and c
utting-edge solutions - we help companies across industries get ahead and stay ahead.
Powered by curiosity, courage, and innovation
,
our teams
implement
data, technology, and AI
to
create tomorrow, today.
Get to know us at
genpact.com
and on
LinkedIn
,
X
,
YouTube
, and
Facebook
.
Inviting applications for the role of
Lead
Consultant
-
Scrum Master / Project
Manager
We are
seeking
a dynamic and experienced
Scrum Master / Project Manager (Lead Consultant)
who can drive Agile best practices, lead multiple project streams, and coordinate across cross-functional teams. The ideal candidate will
be responsible for
managing project delivery, stakeholder expectations, team coordination, risk mitigation, and continuous improvement within an Agile or hybrid Agile environment
Responsibilities
Serve as Scrum Master for one or more infrastructure squads,
facilitating
all Agile ceremonies (daily standups, sprint planning, retrospectives, etc.)
Manage infrastructure projects end-to-end using Agile, Scrum, and/or traditional PM methodologies
Track project milestones, risks, budgets, and timelines; ensure clear communication with stakeholders
Drive collaboration across IT teams including network, cloud, security, systems, and external vendors
Identify
and remove blockers to team progress, promote team health and delivery excellence
Ensure change management processes and compliance standards are followed
Prepare and present status reports to leadership and technical stakeholders
Support
capacity
planning and resource allocation across concurrent infrastructure projects
R
ack, measure, and report on project progress, team performance, and deliverables using JIRA, Confluence, MS Project, or similar tools.
Identify
and resolve project risks, blockers, and impediments.
Ensure alignment between delivery teams, business stakeholders, and leadership.
Foster a culture of continuous improvement and Agile maturity within teams.
Manage stakeholder communication, status updates, and expectation setting.
Lead cross-functional teams, including developers, QA, UX, DevOps, and business analysts.
Qualifications we
seek
in you!
Minimum Qualifications
Bachelor's degree in information technology, Computer Science, or a related field.
Strong understanding of Agile methodologies (Scrum, Kanban,
SAFe
).
Experience with tools such as JIRA, Confluence, MS Project, Trello, Azure DevOps.
Excellent facilitation, communication, and stakeholder management skills.
Proven ability to deliver projects on time, within scope, and budget.
Strong leadership, negotiation, and conflict-resolution abilities.
Experience in managing geographically distributed teams.
Preferred Qualifications/ Skills
Certified Scrum Master (CSM),
SAFe
Scrum Master, PMP, or PMI-ACP certifications.
Experience in cloud migration, DevOps, or software development lifecycle projects.
Familiarity with both Agile and Waterfall project delivery models.
Background in domains such as BFSI, Retail, Healthcare, or Telecom is a plus.
Why join Genpact?
Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.