Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are inviting applications for the role of Lead consultant- Salesforce CRM Analytics Developer
You're responsible to ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required
Improve the configuration of a customized Salesforce database that streamlines and automates operations and optimizes efficiency.
Responsibilities:
Design, develop and maintain Tableau CRM solutions tailored to meet business objectives and user requirements.*
Build data models, datasets, and dashboards in Tableau CRM to visualize complex data sets and KPIs.*
Implement best practices for data visualization, ensuring accuracy, consistency, and usability of dashboards.*
Perform data analysis to identify trends, patterns, and insights that drive business value.*
Optimize Tableau CRM performance through efficient data modeling and dashboard design.*
Troubleshoot and resolve complex issues that arise within the CRM environment, providing timely and effective solutions.*
Work closely with data engineers and administrators to ensure data integrity, security, and scalability.*
Provide training and support to end users on Tableau CRM functionality and usage.*
Stay updated on Tableau CRM features, enhancements, and industry trends to continuously improve analytics solutions.*
Collaborate with IT teams to integrate Tableau CRM with other systems and data sources as needed.*
Qualifications we seek in you!
Minimum Qualifications
BE in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience*
Knowledge on TCRM is must*
Assist with providing estimates on assigned tasks*
Independently write quality code that is simple, reliable, and scalable*
Excellent oral, presentation, and written communication skills*
Preferred Qualifications/ Skills
Strong analytical skills and problem solving skills*
Proactively explore methods and tools to improve the overall development process*
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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