Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Quality Assurance Engineer
In this role we are seeking a meticulous and experienced Quality Assurance Engineer/Lead to join our team, focusing on ensuring the highest quality of solutions developed on the Genpact Cora Business Process Management (BPM) platform, including Cora Sequence and Cora Orchestration. In this role, you will be responsible for designing, developing, and executing comprehensive test strategies, test plans, and test cases to validate the functionality, performance, and reliability of complex automated sequences and workflows. You will work closely with business analysts, developers, and project managers to identify defects, ensure adherence to business requirements, and contribute to the overall quality of our BPM solutions. The ideal candidate will have a strong understanding of quality assurance methodologies, BPM concepts, and a keen eye for detail.
Responsibilities

• Develop and execute comprehensive test strategies, test plans, and test cases for solutions built on the Genpact Cora platform (Cora Sequence, Cora Orchestration).
• Perform functional, integration, regression, performance, and user acceptance testing on automated sequences and workflows.
• Identify, document, and track defects using appropriate defect management tools, working closely with development teams for timely resolution.
• Collaborate with business analysts and developer team to understand business requirements and technical specifications, ensuring testability and comprehensive test coverage.
• Design and implement manual as well as automated test scripts where applicable, also contributing to the automation testing framework for Cora BPM solutions.
• Participate in all phases of the software development life cycle (SDLC), from requirements analysis to deployment and post-production support.
• Conduct root cause analysis of defects and provide actionable feedback to development teams.
• Ensure adherence to quality standards, best practices, and organizational processes throughout the testing life cycle.
• Maintain and update test documentation, including test cases, test data, and test results.
• Stay updated with the latest features and capabilities of the Genpact Cora platform and industry best practices in quality assurance and test automation.

Qualifications we seek in you!
Minimum Qualifications

• Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Experience in Quality Assurance, with significant experience in testing enterprise applications or BPM solutions.
• Proven experience in testing solutions developed on BPM platforms, with a strong understanding of workflow automation concepts.
• Solid experience in designing and executing various types of testing, including functional, integration, and regression testing.
• Familiarity with test management tools (e.g., JIRA, Azure DevOps, ALM, Selenium, Junit, JMeter, Load Runner etc.) and defect tracking systems.
• Understanding of GenAI to auto-generate test cases, test data, and assist in defect analysis for faster and smarter quality assurance.
• Strong analytical and problem-solving skills, with a meticulous attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work independently and manage multiple testing cycles in a fast-paced, agile environment.

Preferred qualifications

• Prior working experience with BPM Systems.
• Direct experience testing solutions built on the Genpact Cora platform (Cora Sequence, Cora Orchestration).
• Experience with test automation tools and frameworks (e.g., Selenium, JMeter, Load Runner, UFT, or specific BPM automation testing tools).
• Understanding of database concepts and ability to write basic SQL queries for data validation.
• Familiarity with API testing tools (e.g., Postman, SoapUI).
• Experience in a regulated industry (e.g., banking, insurance, healthcare, manufacturing etc.) with a strong emphasis on quality and compliance.
• Relevant certifications in Quality Assurance (e.g., ISTQB).

Why join Genpact?

• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required