Job Description

Ready to build the future with AI

At Genpact, we

don't

just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of what's

possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Lead

Consultant,

Production support (Unix, SQL/DB, Python, Observability tools)

In this role,

you will

be responsible for

coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies

.

Responsibilities

You will spend considerable time on production management, inclusive of! incident and problem management,

capacity

management, monitoring, event management, change management, and plant hygiene

Troubleshooting: SSUES across the entire technology: stack: hardware, software, application, and network.

Participating

i

on-call rotation and periodic conference calls with other specialists from- other time zones.

Proactively

identifying

and addressing system reliability risks.

Working closely with development teams to design, build, and

mat

intain

systems from a reliability, stability, and resiliency perspective.

Identifying

and driving opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services.

Representing

the RPE organization in design reviews and operational readiness exercises for new and existing products/services.

Qualifications we

seek

in you!

Minimum Qualifications

BE/ B Tech/ MCA/M Tech

Preferred Qualifications/ Skills

Experience on enterprise tools such as Prometheus, Grafana, Splunk, Apica

Hands-on experience of UNI

X

/ Linux system support and Cloud based services.

Experience with Ansible, GitHub or any automation/configuration/release management tools

Automation-related experience is particularly valued using scripting languages such as python, bash,

perl

, ruby. One higher level language is desired

Awareness of, and ability to reason about modern software and systems architectures, including load-balancing, databases, queueing, caching, distributed systems failure modes, micro services, Cloud, etc.

Creating stored procedures and

optimisiog

saL

in Sybase or DB2.

Experience of Azure Networks

ServiceBus

, Azure Virtual Machines and

Azuresol

wil

be an advantage

Why join Genpact

Lead AI-first transformation - Build and scale AI solutions that redefine industries

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training

.

JobLead Consultant

Primary LocationIndia-Mumbai

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 31, 2025, 4:35:12 AM

Unposting DateAug 30, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time