Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Product Analyst
In this role, Product Analyst plays a crucial role in product development by gathering and analyzing data to inform product strategy and improve customer satisfaction.
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Key Responsibilities
1. Data Analysis: Product Analysts gather and analyze data from various sources to extract actionable insights. They use statistical techniques and data visualization tools to interpret trends and patterns, identifying opportunities for product improvements.
2. Market Research: Conducting market research is essential for understanding industry trends, customer needs, and the competitive landscape. Product Analysts analyze market data and customer feedback to identify market opportunities and inform product strategy.
3. Product Performance Evaluation: They monitor key product metrics and performance indicators, conducting regular evaluations to assess product performance against goals and benchmarks. This includes tracking user engagement and identifying areas for optimization.
4. Collaboration with Cross-Functional Teams: Product Analysts work closely with product managers, engineers, designers, and marketing teams to ensure that product development aligns with customer needs and business objectives. Effective communication is crucial for presenting data-driven insights and recommendations.
5. Creating Reports and Presentations: They are responsible for creating detailed reports and presentations that communicate findings and recommendations to stakeholders. This often involves using charts, graphs, and other visuals to represent data clearly.
6. Participating in Product Development Lifecycle: Product Analysts are involved in the product development lifecycle from concept to launch, ensuring that user feedback and data insights are integrated into product decisions.
Skills Required

• Analytical Skills: Ability to interpret complex data and identify trends is essential for making informed product decisions.
• Technical Proficiency: Familiarity with data analysis tools such as SQL, R, Python, or Tableau is often required.
• Communication Skills: Strong presentation and communication skills are necessary to convey insights effectively to various stakeholders.
• Problemsolving Skills: Product Analysts must be able to identify issues and recommend solutions based on data analysis.

Qualifications we seek in you!
Minimum qualifications

• Bachelor's degree in business information systems (IS), computer science or related field, or equivalent-related IT experience

Preferred Skills:

• Experience in SaaS platforms or the home/field service industries.
• Knowledge of payments processing systems and security best practices
• Exposure to legacy modernization projects and domain-driven design.
• Excellent verbal and written communication skills.

Why join Genpact?

• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required