Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving,

innovation

-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions

-

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Lead Consultant - Network Operations

Responsibilities

Lead enterprise AD and M365 operations ensuring security, availability, and compliance.

The candidate should be holding relevant yrs. of hardcore 24X7 network Ops experience

Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call

Participate in Bridge calls with clients for joint troubleshooting of network issues

Work with different Vendors and service Provider for faster and accurate resolution

Playing key role for network related incidents and providing key inputs for Problem Management

Identifying open risk in the production network and provide input for mitigation

Documenting all Changes done in production environment through Change Management process

Must have worked on large scale infra

Candidate must have worked/handled the IT projects

Global customer interaction is one of the key

expectation

from candidate

The candidate should hold very rich experience in corporate LAN & WAN infra

Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)

He/she need to lead function and drive the project/operations end to end

Candidate should be very strong in written & oral communication

Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (9300/9400/9500 Model)

Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)

Qualifications we seek in you!

Minimum Qualifications

Graduate in engineering/IT

Preferred Qualifications/ Skills

CCNA (Must)

CCNP -Routing and Switching (Good to have)

Cloud certification - AWS (Good to have)

.

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job

applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobLead Consultant


Primary LocationIndia-Gurugram


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingDec 30, 2025, 12:35:40 AM


Unposting DateJan 29, 2026, 12:29:00 PM


Master Skills ListConsulting


Job CategoryFull Time