Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Lead Consultant- Network Engineer

Responsibilities

Enable bringing the "Other businesses" Client location within the security umbrella based on prioritization from the Client team*

Network tooling

o Ongoing maintenance

o Network tooling rationalization and driving POCs and promoting successful POCs to production.

Proactive research and enablement for NOC:

o Continuous improvement and transformation

o NIST CSF 2.0/NIST 800.53 aligned roadmap execution for activities recommended for NOC to drive continuous maturity to drive NIST CSF 2.0 aligned maturity levels.

Support for Client Internal and external compliance audits (e.g. compliance related audits)

Research and drive continuous improvement for NOC including

o Leveraging

GenAI

enabled Networking Operations

24x7 Network Monitoring:

o Continuous real time monitoring of network performance and availability.

o Immediate detection and alerting of network anomalies and issues.

Performance Optimization:

o Regular analysis and tuning of network performance to ensure optimal operation.

o Identification and resolution of bottlenecks and inefficiencies.

Incident Management:

o Proactive management of network incidents with rapid response and resolution.

o Root cause analysis and corrective action to prevent recurrence. o Follow and upgrade, if required, the current SK Lifesciences Incident Management processes

Server and Device Monitoring:

o Continuous monitoring of server health, performance, and capacity.

o Realtime alerts for hardware failures, resource exhaustion, and other critical issues.

Patch and Update Management:

o Regular updates and patching of network devices and servers to ensure security and stability.

o Coordination with SOC for security related updates.

Configuration Management:

o Maintenance and documentation of network and device configurations.

o Change management processes to track and manage configuration changes.

Internet and WAN Link Monitoring:

o Monitoring of internet and WAN links for availability and performance.

o Alerting and troubleshooting of connectivity issues.

Bandwidth Utilization Analysis: o

Monitoring and analysis of bandwidth usage to identify trends and potential issues.

o Optimization of bandwidth allocation to ensure critical applications have necessary resources.

Traffic Shaping and QoS Management:

o Implementation of traffic shaping and Quality of Service (QoS) policies to prioritize critical traffic.

o Monitoring and adjustment of QoS policies to ensure optimal performance.

Network Security Monitoring

Compliance Reporting: Internal & External

Vulnerability Management

Network Incident Response

Disaster Recovery Planning

Backup and Restore Management

SLAs and Performance Metrics

Customer Reporting and Communication:

Proactive Customer Support including working closely with Networking hardware providers (e.g. Cisco)

Cisco related Access switches, Core switches, Firewalls, Edge Devices, Wireless

Hardware, Internet Edge, Cisco Firepower (IPS, IDS, NGFW),

LogicMonitor

Have experience on F5 LB, Juniper, Cisco,

PaloAlto

,

Solarwinds

for Monitoring, Riverbed, HPE Aruba Airwave

Installing, configuring and supporting network equipment including routers,

switches, wireless

devices

Configuring firewalls, routing and switching to maximize network efficiency and security

Maximizing network performance through ongoing monitoring and troubleshooting

Provide critical thinking to complex problems in a 24/7, mission critical network environment.

Process, monitor and prioritize trouble tickets.

Automate the tasks, which should be automated.

Provide support and administration of customer firewalls and security appliances

IP Address and Subnetting

Routing concepts- Static routing, Dynamic

Routing(

Eigrp

,

Ospf

,

Bgp

)

Good hands on in switching technologies like-

vlan

,

intervlan

routing,

stp

,

Experience on EOL

Project(

migrating from old switch to new switch),

Core upgrade, password recovery.

Basic Knowledge in Nexus- 7K, 5K, 2K

Change management: Knowledge of ITIL procedure

Qualifications we seek in you!

Minimum Qualifications

Certifications :

CCNP, CCIE, CCNA, JNCIP, JNCIE & CISSP.

Preferred Qualifications/ Skills

Clear knowledge of hardware and network infrastructure.

Ability to think and imagine solutions to problems.

Power to install, maintain, and troubleshoot network infrastructure tools including wireless access points, firewalls, routers, switches, and controllers.

Knowledge of transport systems and the standards for network infrastructure.

Can build detailed network diagrams and documents for network communication systems design and planning.

Provides extensive precise details for choosing the hardware and applications.

Network security experience

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobLead Consultant

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 25, 2025, 7:23:37 AM

Unposting DateOct 25, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time