Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for

clients

. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and

expertise

in data, technology, and AI.

Inviting applications for the role

of

Lead

Consultant _

Microsoft Dynamics

Sales operations

In this role

the

ideal

candidate will have hands-on experience designing, customizing, and extending D365 CE applications to solve real-world business problems, especially in sales processes such as lead-to-cash, opportunity management, and pipeline forecasting.

Responsibilities

Design, configure, and customize Dynamics 365 CE Sales App using out-of-the-box features, Power Platform components, and custom code.

Develop custom entities, business process flows, forms, views, plugins, workflows, and integrations with third-party systems via APIs and middleware.

Develop Power Automate flows and canvas/model-driven Power Apps.

Implement business logic across the Lead, Opportunity, Quote, and Order processes.

Collaborate with functional consultants and business stakeholders to gather requirements and translate them into technical solutions.

Troubleshoot issues and perform system health checks and enhancements in live environments.

Participate in testing, deployment, and documentation activities as part of DevOps cycles.

Ensure adherence to best practices, coding standards, and security policies.

Provide post-implementation support and enhancements as needed.

Qualifications we

seek

in you!

Minimum Qualifications / Skills

H

ands-on experience with Microsoft Dynamics 365 CE (CRM), especially Sales Hub.

Proficiency

in JavaScript, C#, .NET, and Power Automate.

Experience with Dataverse, Dual Write, Custom Entities, Business Rules, and Form Scripting.

Experience in deploying and supporting solutions in a production environment.

Strong command over security roles, solution layering, and deployment strategies.

Bachelor's degree in computer science, Engineering, or related field.

Microsoft Certification in Dynamics 365 like PL-200, MB-210, or PL-400 (preferred but not mandatory).

Preferred Qualifications/ Skills

Familiarity with Azure Functions, Logic Apps, and DevOps pipelines.

Understanding of lead management, sales pipeline, product catalog, and

forecasting..

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and

integrity, customer focus, and innovation. Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training

.

JobLead Consultant

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 23, 2025, 2:43:04 AM

Unposting DateJul 23, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time