Job Description

Ready to build the future with AI?

At Genpact, we

don't

just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of what's

possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role

of

Lead

Consultant -

Log Analytics/Intelligent Monitoring/Automation

In this role,

you will

be responsible for

coding, testing

and delivering high quality deliverables, and should be willing to learn

new technologies.

Responsibilities

Provide a single flow for all impacting events to be captured and tracked - centralized event console-

Provide visibility into what our customers/clients experience - session replay-

Provide Senior Leadership Team with current snapshot of production/

non production

operational risks and stability

Identify

and drive forward the creation of dashboards to enhance application monitoring using a wide category of monitoring tools/capabilities

Drive automation to support core operational routines, in addition to embracing capabilities for "self-healing" or "auto-correction"

Oversight and responsibility of alert calibration and maintenance

Application and infrastructure

monitored

for performance, errors,

availability

and reliability

Log aggregation monitoring - application error trending

Synthetic and customer experience monitoring requirements,

development

and maintenance - Dashboard

Transaction tracing capabilities that

captures

transactions and the amount of time consumed on each tier for every transaction

Performance monitoring that

include

transaction volumes, availability, capacity/performance, Denial-of-Service, Batch Execution/Health,

Social Media

and Network Workload management

Predictive base monitoring to

identify

performance and resiliency issues prior to customer impact

Enhanced correlation,

suppression

and data enrichment as part of the monitoring strategy and event management

Monitoring organized according to primary leading indicators and secondary detailed triage perspectives

Operation and Monitoring teams closely aligned to continuous improvement of tools and processes

Participate "reconvene" efforts to

identify

monitoring gaps/opportunities

Qualifications we

seek

in you!

Minimum Qualifications

BE/B Tech/MCA

Excellent written and verbal communication skills

Basic understanding of Investment Management/financial services domain knowledge

Preferred Qualifications/ Skills

Java, JavaScript (with

ExtJS

). Java Spring Boot

.

VB Script, Perl

, Service Now

HTML, Angular, Shell Scripting,

UIpath

/Pega Bot scripting PRPC, React

.

Python, Microservices, C#,

.Net

, ETL Informatica, C++,

Extjs

, TypeScript, R-Code, XML/XSLT

.

SQL, T-SQL, PL/SQL, PHP, VB Script, Microsoft Power Platforms (Power Apps/Power Automate/ Power BI), Autosys, Informatica, BOXI/Crystal Reports, Comet, MQ

.

Cloud Fundamentals (Azure/AWS), Service Now, Pager Duty, Splunk, Prometheus, AppDynamics,

Apica

, Nagios, GitHub, SDLC, Jenkins, JIRA, Confluence, ESP

.

SQL Server, Snowflake, HVR,

QlickView

, Tableau, Linux, Windows, Postgres, DB2, Sybase, Oracle, Elasticsearch, Neo4J,

Hazelcast

, Networking Concepts, ITIL, Mainframe, Grafana Loki, Batch Flows and Architecture, Office Suite (Power Point, Excel, Word)

Why join Genpact?

Lead AI-first transformation - Build and scale AI solutions that redefine industries

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobLead Consultant

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 8, 2025, 5:34:14 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time