Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Log Analytics/Intelligent Monitoring/Automation
In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies.
Responsibilities
Provide a single flow for all impacting events to be captured and tracked - centralized event console-
Provide visibility into what our customers/clients experience - session replay-
Provide Senior Leadership Team with current snapshot of production/non production operational risks and stability
Identify and drive forward the creation of dashboards to enhance application monitoring using a wide category of monitoring tools/capabilities
Drive automation to support core operational routines, in addition to embracing capabilities for "self-healing" or "auto-correction"
Oversight and responsibility of alert calibration and maintenance
Application and infrastructure monitored for performance, errors, availability and reliability
Log aggregation monitoring - application error trending
Synthetic and customer experience monitoring requirements, development and maintenance - Dashboard
Transaction tracing capabilities that captures transactions and the amount of time consumed on each tier for every transaction
Performance monitoring that include transaction volumes, availability, capacity/performance, Denial-of-Service, Batch Execution/Health, Social Media and Network Workload management
Predictive base monitoring to identify performance and resiliency issues prior to customer impact
Enhanced correlation, suppression and data enrichment as part of the monitoring strategy and event management
Monitoring organized according to primary leading indicators and secondary detailed triage perspectives
Operation and Monitoring teams closely aligned to continuous improvement of tools and processes
Participate "reconvene" efforts to identify monitoring gaps/opportunities
Qualifications we seek in you!
Minimum Qualifications
BE/B Tech/MCA
Excellent written and verbal communication skills
Basic understanding of Investment Management/financial services domain knowledge
Preferred Qualifications/ Skills
Java, JavaScript (with ExtJS). Java Spring Boot.
VB Script, Perl, Service Now
HTML, Angular, Shell Scripting, UIpath/Pega Bot scripting PRPC, React.
Python, Microservices, C#, .Net, ETL Informatica, C++, Extjs, TypeScript, R-Code, XML/XSLT.
SQL, T-SQL, PL/SQL, PHP, VB Script, Microsoft Power Platforms (Power Apps/Power Automate/ Power BI), Autosys, Informatica, BOXI/Crystal Reports, Comet, MQ.
Cloud Fundamentals (Azure/AWS), Service Now, Pager Duty, Splunk, Prometheus, AppDynamics, Apica, Nagios, GitHub, SDLC, Jenkins, JIRA, Confluence, ESP.
SQL Server, Snowflake, HVR, QlickView, Tableau, Linux, Windows, Postgres, DB2, Sybase, Oracle, Elasticsearch, Neo4J, Hazelcast, Networking Concepts, ITIL, Mainframe, Grafana Loki, Batch Flows and Architecture, Office Suite (Power Point, Excel, Word)
Why join Genpact?

• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.