Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.



Inviting applications for the role of Lead Consultant - Entra ID & Active Directory Support Engineer

Responsibilities:Provide ongoing operational support for Entra ID and AD to ensure smooth day-to-day operations. Perform regular health checks, performance tuning, and patching for AD and Entra ID services. Troubleshoot and resolve issues related to user identities, access, authentication, and synchronization, including problems with ADFS, Azure AD Connect, Group Policy (GPO), and DNS Configure and troubleshoot Conditional Access Policies, MFA, SSPR, Identity Protection alerts, and risk-based access. Maintain Enterprise Applications (SAML/OIDC apps), app registrations, and service principals Participate in meetings to understand and recommend the best technical, most cost-effective solutions. Develop and enforce security policies to ensure compliance with industry standards. Monitor security threats, investigate security events, and participate in incident response activities. Implement and manage role-based access controls (RBAC) to enforce the principle of least privilege. Provision, deprovision, and modify user identities across Entra ID and AD using established IAM workflows. Manage support requests, policies, device trust, adaptive authentication failures, and user access problems Identify and implement opportunities to automate tasks and improve overall efficiency and security Update knowledgebase and maintain runbooks, SOPs, and KB articles.

Qualifications we seek in you!

Minimum Qualifications

Bachelor's degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required. Level 2 analyst experienced with Microsoft Entra ID (Azure AD) and Active Directory Domain Services (ADDS). Good understanding of IAM, MFA, SSO and Zero Trust best practices. Hands-on experience with Entra Connect, Conditional Access, MFA, SSO, and app integrations Good understanding of endpoint management and network security and Intune Proficiency in PowerShell for automation (MSOnline, EntraID, Graph, AD modules).
Preferred Qualifications/ SkillsMicrosoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ / CySA+ Experience in large-scale enterprise related to ITES and Telecommunications

Why join Genpact?

Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobLead Consultant


Primary LocationIndia-Pune


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingJan 19, 2026, 12:50:04 PM


Unposting DateOngoing


Master Skills ListConsulting


Job CategoryFull Time