Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Lead Consultant - Batch Operations

In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies.

Responsibilities

Manage

"end of day" Batch incidents - partnership with application development and operational support partners

Impact analysis of job abends - root case analysis

Manage overall delays to the IM critical milestones, case of failures and notification to downstream teams

Recovery instructions job and/or batch abends (mainframe and distributed)

Communications on incidents greater than severity S5

Continuous focus on identifying and implementing opportunities to drive better efficiencies

Monitor critical milestone completion timelines and track any unexplained deviations

Perform Batch ready for business (RFB) checkouts before start of business day

Setup Batch alerts for new onboardings and fine tune existing ones

Monitor alerts related to abends, long running jobs, platform exceptions including space,

CPU's

, that may be specific to platforms and application

Develop and maintain Batch run books, review audit trails

Leadership communication - Batch status and KPIs

Review job level dependents, resource utilization patter, CPU consumption patterns and devise ways to optimize

Batch time dependencies and white space analysis

Development of Tool strategy - Adoption/In-house development of tools and dashboards

New batch onboardings - process development

Planning, execution, support, collaboration and follow through with actionable related to of DR flips, DR / BCP / Isolation tests

Planning and support for Batch platform related events like Database, Network, Storage, schedulers, other tool version upgrades

Ensure data in Prod and BCP environments are in sync

Review of Temporary Access requests / Get Access entitlements and grant/revoke as appropriate

Support with the setup of Integration and conversion environment for

Non-Production

Handle Batch escalations and unresolved issues from within the team, and to external business partners, and engineering teams

Qualifications we seek in you!

Minimum Qualifications

BE/B Tech/MCA

Excellent written and verbal communication skills

Basic understanding of Investment Management/financial services domain knowledge

Preferred Qualifications/ Skills

Java, JavaScript (with

ExtJS

). Java Spring Boot

VB Script, Perl, HTML, Angular, Service Now

Shell Scripting,

UIpath

/Pega Bot scripting PRPC,

React, Python, Microservices

C#,

.Net

, ETL Informatica, C++,

Extjs

, TypeScript, R-Code, XML/XSLT, SQL, T-SQL, PL/SQL, PHP, VB Script, Microsoft Power Platforms (Power Apps/Power Automate/ Power BI), Autosys, Informatica, BOXI/Crystal Reports, Comet, MQ, Cloud Fundamentals (Azure/AWS), Service Now, Pager Duty, Splunk, Prometheus, AppDynamics,

Apica

, Nagios, GitHub, SDLC, Jenkins, JIRA, Confluence, ESP, SQL Server, Snowflake, HVR,

QlickView

, Tableau, Linux, Windows, Postgres, DB2, Sybase, Oracle, Elasticsearch, Neo4J,

Hazelcast

, Networking Concepts, ITIL, Mainframe, Grafana Loki, Batch Flows and Architecture, Office Suite (Power Point, Excel, Word)

Why join Genpact?

Lead AI-first transformation - Build and scale AI solutions that redefine industries

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobLead Consultant

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 1, 2025, 5:50:08 AM

Unposting DateOct 1, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time