Job Description

Location: Bangalore

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers\' compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens\' digital platform features customer and agent portals, and a business intelligence platform. With a 40 year track record of delivering to more than 650+ organizations, Sapiens\' team of over 5,300 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: .

(AS400) IBM i Infra support.

Job Requirements:

Expertise:

• 10 to12+ years\' experience of IBM iSeries system administration and troubleshooting and automation process.
• Excellent verbal and written communication skills.
• Demonstrable experience in AS400 Admin and CL, ILE and RPG program and tools like HMC, Ops-Navigator, MIMIX, DR, BCP & HA.

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System Administration & Operations

• Automation of procedures to enable unattended monitoring and Set up third party system management tools like ROBOTICS.
• Knowledge in ROBOT Automation must.
• Job, backup management, Disk space management, performance & capacity related reports
• Perform O/S, H/W, S/W upgrades, Installation of PTFs related to HMC, Firmware, OS
• Maintenance of all IBM i systems and related hardware.
• Prepare, Plan and Implement OS Upgrade and troubleshoot upgrade issues.
• Testing operating system and application software releases and loading fixes in both test and productions environments.
• Troubleshooting backup failures and perform recovery activities to maintain zero data loss
• Perform Security and user authority administration.
• Maintenance of communication between IBM I systems.
• Interact with vendors on regular basis to resolve technical issues
• Provide support for Application team in running production critical jobs and reports.
• Understanding of internal controls and change management processes.
• Software Development experience in i-Series Languages: RPG, CL and ILE Concepts to design and automate existing processes.
• Worked on Display File and Subfile concepts.

Environment setup & migration

• Sizing & configuration of AS400 H/W, S/W, Set up Hardware Management Console (HMC).
• Server Setup and Creating Logical partitions on AS400
• System, network & database integration and Adherence to security needs.

Performance Tuning & Capacity Planning

• Set up subsystems, allocate private & shared memory pools
• Perform capacity planning, performance monitoring, analysis and required tuning.
• Set up performance data collection and ODBC Workload Isolation
• Define and identify key business metrics or indicators that drive server resource utilization

Disaster Recovery & High Availability

• Create/Maintain detailed disaster recovery (DR), business continuity (BCP) & high availability (HA) plan & procedures and a test plan for verification
• Maintain Disaster Recovery Plan in accordance to our security team requirements, Coordinate and Perform Disaster Recovery Testing.

People management:

• Capable to handle team members of minimum 6 in various technologies (AS400, Mainframe and tools team).
• Certified in ITIL V4 service management and Prince2 agile is added advantage.
• Preparing and maintaining monthly roster and Daily tracker and share point documents.
• Reviewing employee performance evaluations and providing feedback on areas for improvement.
• Coordinating employee meetings such as staff meetings or team meetings.
• Developing employee skills and performance through training and coaching.
• Hiring, training, and developing new employees to meet organizational needs.
• Providing feedback on an employee\'s performance, helping to develop an employee\'s skills where needed, and addressing performance problems.
• Monitoring employee attendance and performance to ensure that they meet required standards of conduct and performance.
• Assigning tasks and projects to employees according to their strengths and weaknesses.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Sapiens International