Responsible for managing special projects; supervise and support department in all billing & Cash functions, providing training and direction, while ensuring accurate, timely invoicing of all clients; and ensuring adherence to company policies and procedures.
Responsibilities
Billing Functions
Manages the day-to-day activity of staff. Provides feedback on performance appraisals. Manages the development and training of staff. Approves paid time off requests (PTO) and ensures human resources policies are followed.
Tracks contract invoice status, including new contracts with unbilled costs and old contracts in closeout. Oversees the resolution of contract billing issues.
Reviews and approves invoices prepared by billing accountants, as quality control
Tracks accounts receivable and oversees the resolution of accounts receivable issues. Also oversees and approves the generation of the accounts receivable aging report.
Implements long-term goal of converting billings from custom billing system to Cost Point accounting system.
Oversees the reconciliation of costs and hours between the custom billing system and the standard accounting system.
Oversees and assists with special projects.
Performs other duties as required.
Employee and Personal Leadership Development
Coach, develop, and mentor subordinates to achieve quality performance while continuing to develop personal management skill necessary to lead staff and handle unique management challenges.
Promote employee development by establishing performance measures that encourage employees to excel
Continually assess personal management skills determining strengths and developing a plan to address areas for growth
Participate in the development of strategies to find optimal solutions to compensate, attract, and retain the talent necessary to achieve established goals and objectives
Review monthly performance status reports ensuring staff is held accountable for timely and quality
Assist staff with establishing and attaining career development goals
Ensure that employee training is effectively conducted for all positions throughout assigned area of responsibility
Conduct formal appraisals and performance reviews
Comply with Equal Employment Opportunity
Review and recommend suggestions to management when updates to job descriptions are required as responsibilities change
Training
Ensure that employees training is effectively conducted for all positions throughout assigned area of responsibility utilizing appropriate combinations of formal, informal, one-on-one, and on-the-job training
Ensure that detailed, written training materials are developed and continuously evaluated and updated
Project Assistance
Participate in the activities associated with a variety of departmental projects ensuring established timelines are met
Prepare reports, material and documentation as requested
May update project plan
Create and maintain organized project files
Provide project lead with status reports throughout assigned projects detailing project status and timelines
Report Preparation
Generate reports as requested
Conduct research and compile data for report preparation
Prepare reports, identify, and resolve discrepancies
Distribute reports as requested by Manager
Team Interfaces/Customer Service
Cooperate with team members to meet goals or complete tasks
Provide quality customer service that exceeds customer expectations and improves level of service being provided
Treat all internal/external stakeholders, team members and department contacts with dignity/respect
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