Job Description

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Deputy General Manager - Property Management
Godrej Fund Management (GFM)
Bangalore, Gurgaon and Pune, India
Job Title: Deputy General Manager - Property Management
Job Type: Permanent, Full-time
Function: Property Management
Business: Godrej Fund Management
Location: Bangalore, Gurgaon and Pune, India
About Godrej Industries Group (GIG)
At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.
About Godrej Fund Management
Godrej Fund Management is a leading real estate private equity firm that channels global institutional capital into India's thriving property markets. With a commitment to delivering exceptional value for our investors, we focus on developing and managing world-class properties. Currently, we manage five funds dedicated to office and residential investments across the country. Our team is driven by a passion for creating high-quality, sustainable workspaces that offer state-of-the-art facilities. Every commercial project we undertake aims to achieve the highest level of third-party environmental certification, reflecting our commitment to excellence and sustainability.
About the role
As the Deputy General Manager - Property Management, youll be responsible for optimising the organisations physical assets and spaces while managing customer satisfaction. Your role involves strategic planning, facilities management, vendor relations, budgeting and sustainability initiatives.
Key responsibilities

• Strategic planning:

• Develop and implement a strategic plan for facilities and real estate management aligned with the organisation's overall goals and objectives
• Assess current and future space needs, analyse market trends and formulate long-term plans for optimising the organization's real estate portfolio
• ]Transition management:

• Ensure a smooth handover from the project
• Design submittals (floor plan layout, MEP drawings, DBR, TDS, etc.)
• Collect relevant compliance, AMC and warranty documents
• Ensure proper installation and testing/commissioning of all MEP equipment, fire alarm systems, access systems, CCTV, BMS, etc. Utilities like chiller plants, transformers, AHUs, compressors, generators, cooling towers, pumps, HVAC, STP, etc.
• Review SOPs and checklists of equipment/services prepared by the Property Management team
• Conduct snagging and de-snagging
• Facilities management:

• Manage the day-to-day operations of facilities, including office buildings and other physical assets
• Oversee maintenance, repairs, and renovations, and ensure compliance with safety and regulatory standards
• Manage service contracts, vendor relationships and budget for facility-related expenses
• Veendor and contractor management:

• Manage relationships with vendors, contractors and service providers
• Negotiate contracts, evaluate vendor performance and ensure the delivery of high-quality services within established budgets and timelines
• Budgeting and cost management:

• Develop and manage budgets for facilities and real estate-related expenses, including rent, CAM, maintenance, utilities and capital projects
• Monitor costs, identify cost-saving opportunities and ensure financial targets are met
• Customer/tenant service:

• Oversee and manage customer service operations to ensure high-quality customer support and satisfaction
• Develop and implement strategies to improve customer service processes and drive customer loyalty
• Collaborate with cross-functional teams to resolve customer issues and escalations effectively
• Analyse customer feedback and data to identify trends and make recommendations for enhancing the overall customer experience
• Sustainability and environmental initiatives:

• Promote and implement sustainable practices within the organisation's facilities and real estate operations
• This may involve energy efficiency initiatives, waste management programs, green building certifications and promoting environmentally friendly practices among employees
• Risk management and compliance:

• Identify potential risks and implement measures to mitigate them, such as developing emergency response plans, ensuring compliance with health and safety regulations and managing insurance coverage for facilities and real estate assets
• Stakeholder management:

• Collaborate and coordinate with various internal and external stakeholders, including executives, department heads, employees, vendors, government agencies and community members
• Engage in effective communication, relationship building, and addressing any concerns or issues related to facilities and real estate
• Reporting and analytics:

• Compile and analyse data related to facilities and real estate performance, occupancy rates, costs and other key metrics
• Prepare regular reports and presentations for management, highlighting insights, recommendations and progress towards strategic objectives

Who are we looking for?
Education:
Bachelors or Masters Degree in Engineering/Hospitality/Management
Experience:

• A minimum of 15 years of relevant experience in facilities management
• Professional affiliation with a facilities management association and relevant certifications are highly desirable

Skills:

• Demonstrated expertise in transforming and implementing a fully integrated facilities management model
• Proficient in advanced Microsoft Office applications, particularly Excel and PowerPoint
• Strong understanding of web-based applications that support corporate real estate needs
• Familiarity with reporting tools for comprehensive site and cross-site analysis
• Exceptional verbal and written communication skills, with the ability to convey complex information clearly and effectively

Whats in it for you?
Be an equal parent
Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel

Coverage for childbirth and fertility treatment
No place for discrimination at Godrej
Gender-neutral anti-harassment policy
Same sex partner benefits at par with married spouses
Coverage for gender reassignment surgery and hormone replacement therapy
Community partnerships and advocacy
Persons with Disability (PwD) care
We are selfish about your wellness
Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
Elder care for those who might need to extend support to senior family members
Preventative healthcare support
Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
Uncapped sick leave
Flexible work options, including remote working and part-time work
Mental wellness and self-care programmes, resources and counselling
Celebrating wins, the Godrej Way
Structured recognition platforms for individual, team and business-level achievements
Digital and offline instant recognition platforms
An inclusive Godrej
Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. Its not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now!
We look forward to meeting you.