Job Description

Lead Assistant ManagerEXL/LAM/1466127


Digital SolutionsNoida
Posted On
01 Sep 2025
End Date
16 Oct 2025
Required Experience
3 - 6 Years



Basic Section
Number Of Positions


1


Band


B2


Band Name


Lead Assistant Manager


Cost Code


G090628


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


900000.0000 - 2500000.0000


Complexity Level


-


Work Type


Hybrid - Working Partly From Home And Partly From Office


Organisational
Group


EXL Digital


Sub Group


Digital Solutions


Organization


Digital Solutions


LOB


CX(CONNECx)


SBU


Exelia.AI


Country


India


City


Noida


Center


Noida - Centre 59




Skills
Skill


AWS CLOUD


GCP


AZURE


PYTHON 3


SQL


NOSQL


BIGQUERY


DATABASE


REQUIREMENT & GAP ANALYSIS


REQUIREMENT ANALYSIS


Minimum Qualification


B TECH


Certification


No data available

: Technical Analyst

Job Summary

We are seeking a highly skilled and detail-oriented

Technical Analyst

with strong expertise in

Amazon Web Services (AWS)

and additional proficiency in

Google Cloud Platform (GCP)

. The Technical Analyst will play a crucial role in bridging the gap between business needs and technical execution. This position involves analyzing system requirements, designing scalable cloud-based solutions, and ensuring the alignment of cloud infrastructure with organizational goals.


The ideal candidate will possess strong

analytical and problem-solving skills

, with the ability to translate business requirements into actionable technical solutions. You should be highly proficient in

cloud infrastructure analysis, solution design, security compliance, and performance optimization

.

Key Responsibilities

Business & Technical Analysis

Collaborate with business stakeholders to understand requirements, processes, and objectives. Translate business needs into

cloud infrastructure requirements and workflows

. Conduct

impact analysis, gap analysis, and feasibility studies

for cloud adoption and migration. Document technical specifications, architectural decisions, and solution blueprints.

Cloud Infrastructure (AWS Priority)

Design, analyze, and optimize cloud-based infrastructure primarily on

AWS

. Work with services such as

EC2, S3, Lambda, RDS, CloudFront, IAM, ECS, EKS, CloudWatch, and VPC

. Ensure

cost optimization, scalability, and high availability

of AWS infrastructure. Conduct performance analysis and recommend improvements for system reliability. Support cloud-native application design, deployment, and maintenance.

GCP and Azure (Good-to-Have)

Assist in projects involving

Google Cloud Platform (GCP)

services like

BigQuery, GKE, Pub/Sub, and Cloud Storage

. Exposure to

Microsoft Azure services

including

VMs, Blob Storage, Azure Functions, and AKS

is a plus.

System Integration & Automation

Analyze and recommend integrations between cloud and on-premises systems. Work closely with DevOps engineers to improve

CI/CD pipelines

and automated deployments. Support

API integrations, data flows, and service-to-service communication

across platforms.

Security & Compliance

Ensure AWS architectures adhere to

security best practices and compliance frameworks

(SOC 2, ISO 27001, GDPR, HIPAA, etc.). Implement

IAM policies, encryption, monitoring, and logging mechanisms

. Conduct

security risk analysis

and recommend mitigation strategies.

Collaboration & Support

Work closely with architects, engineers, and project managers to ensure smooth execution. Support teams in troubleshooting and resolving technical challenges. Provide insights to management on

cloud infrastructure costs, risks, and optimizations

. Train junior analysts or stakeholders in understanding AWS/GCP services.

Required Skills & Qualifications

Technical Expertise

Strong expertise in

Amazon Web Services (AWS)

(EC2, S3, Lambda, RDS, IAM, ECS, EKS, CloudFormation, CloudTrail, CloudWatch). Good understanding of

Google Cloud Platform (GCP)

services such as GKE, BigQuery, Cloud Functions, and Pub/Sub. Basic knowledge of

Microsoft Azure

preferred. Proficiency in

Linux/Windows system administration

. Familiarity with

scripting languages

(Python, Bash, PowerShell). Knowledge of

databases

(SQL, NoSQL, DynamoDB, BigQuery). Experience in

network analysis, VPC design, and security hardening

.

Analytical & Business Skills

Strong

requirements gathering and analysis

skills. Ability to bridge

business and technical teams

. Excellent problem-solving skills with a focus on

scalability, efficiency, and security

. Strong documentation and communication skills.

Certifications (Preferred)

AWS Certified Solutions Architect - Associate or Professional. AWS Certified SysOps Administrator or DevOps Engineer. Google Associate Cloud Engineer or Professional Cloud Architect (good-to-have). ITIL or Business Analysis certifications (bonus).

Educational Qualifications

Bachelor's degree in

Computer Science, Information Technology, Engineering, or related field

. Master's degree is an advantage.

Professional Experience

3-6 years of experience

in a

technical analyst, cloud engineer, or solution analyst role

. Hands-on experience in

cloud infrastructure analysis, optimization, and migration

. Experience with

AWS CloudFormation/Terraform for infrastructure automation

. Exposure to

DevOps, monitoring tools, and CI/CD pipelines

. Experience working in

Agile environments

.

Soft Skills

Strong interpersonal and communication skills. Ability to manage multiple projects and priorities simultaneously. Strong analytical mindset with attention to detail. Proactive and self-driven attitude. Ability to collaborate effectively in a cross-functional team.

Key Deliverables

Technical analysis documents mapping business requirements to AWS/GCP solutions. Cloud infrastructure designs and optimization reports. Documentation of

security, compliance, and performance

evaluations. Continuous improvements and recommendations for

cost savings and scalability

. Support for

migration and integration projects

across AWS/GCP.

Career Growth Opportunities

Progression to

Cloud Solution Architect

or

Technical Architect

roles. Opportunity to specialize in

multi-cloud solutions (AWS + GCP + Azure)

. Exposure to

AI/ML, Data Analytics, and Cloud-Native DevOps

Workflow
Workflow Type


Digital Solution Center