Job Description

.Preferred minimum 2 years\' experience in leadership role in BPO operations Insurance experience is must with Underwriting experience preferred .Proficiency in Microsoft Suite: Excel, Word, and Outlook 365 .Ability to communicate effectively verbally and in writing .Ability to prioritize multiple tasks with attention to detail and deadline oriented .Logical problem-solving skills, eye for detail, customer service focus .Proficient comprehension skills - understanding and proactive query resolution from all important stakeholders .Team management, coaching and feedback ability .Effectively manage queue and balancing work loads .Understanding of underwriting concepts, Policy administration systems and business rules .Experience in managing UW processes .Excellent communication & comprehension skills .Listening and comprehension .Proficient in excel, word, Adobe .Strong people management and leadership skills .Good networking capability and client facing skills .Communicates effectively with other units and management to plan work, gather information, and present results .Ability to make sound judgments based on available information. .Integrate procedural changes into daily routine .Good written communication skills. .Excellent comprehension and analytical skills. .Strong data entry skills and attention to detail. .Experience in using email and Web-enabled applications

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