Job Description

:

Position Title, Responsibility Level
LAM/Manager- Business Analyst (BA)
Function
CDO
Reports to
Project Lead / Solution Consultant
Permanent/ Temporary
Permanent
Span of Control
IC role
Location
Noida / Gurgaon
Basic Function

• Work with business to understand existing operations
• Document existing process maps, create process flows
• Interact with technical SME's and help navigate as-is process flows
• Identify the transformation opportunities in existing operations
• Document functional and process designs
• Work with business and technical teams to firm up the CBA for the transformation
• Strong interpersonal skills and extremely resourceful
• Able to derive actions and lead the team on path to achieve those
• Proven ability to solve problems creatively
• Good stakeholder management and ability to connect with business SME to process owners

Essential Functions

• Possess excellent business acumen
• Works with business to identify opportunities for improvement in business operations and processes
• Interacts with business stakeholders and client business subject matter experts in order to understand their requirements and map as-is process
• Gather, document and analyze business needs and requirements
• Create documentation and user manuals

Primary Interactions

• Business SME of internal and external client
• Client business sponsors and stakeholder
• Project Lead
• Solution Consultant
• BU Head
• Business Head
• Client

Organizational Relationships
Reports To : Project Lead Supervises : Individual Contributor
Skills
Technical Skills

• Excellent Number orientation (MS Excel/VB Skills) and good knowledge of PowerPoint

Process Specific Skills

• Good organizing skills and ability to work independently with

strict deadlines

• Strong Auditing skills and eye for detail
• Effective planning and prioritizing abilities to execute everyday responsibilities
• Strong business acumen

Soft skills (Desired)

• Good Communication skills and written English skills

Soft Skills (Minimum)

• Good written English and Comprehension skills

Education Requirements

• A graduate/post graduate qualification in any stream

Work Experience Requirements
4-6 years of related experience
Annexure:
Acknowledgement (acknowledge that the information contained in this document is factual and complete)
Candidate Supervisor/Manager Date