Job Description

Job Title: LEAD ADMINISTRATOR L2(CONTRACT)
City: Chennai
State/Province: Tamil Nadu
Posting Start Date: 1/13/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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CBR - 160K - Bangalore, Pune, Chennai, Hyderabad.

Network Operations JD:

LAN/WAN and SD-WAN

Educated to degree level in a relevant discipline or an equivalent combination of education, training, and experience. Cisco CCNP/CCIE Routing and Switching certification is desirable In depth knowledge of Cisco LAN, WAN, SD-WAN (CISCO Viptela highly desirable) and data center infrastructure, configuration, and operations In depth knowledge of routing protocols (BGP, OSPF), carrier WAN and Internet offerings, cloud network services. In-depth knowledge of Cisco LAN switching technologies including STP, RSTP, MSTP, VLANs, EtherChannel and switch stacking; proficient in configuring and troubleshooting Layer 2 and Layer 3 switches, implementing QoS, and managing network segmentation and redundancy.
In depth knowledge of firewalls, Zscaler and load balancer(F5) infrastructure, configuration, and operations.

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Wireless

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Educated to degree level in a relevant discipline or an equivalent combination of education, training, and experience. Cisco CCIE Wireless / Aruba Expert Level (ACMX, ACDX, ACCX) certification is desirable Certified Wireless Networking Professional (CWNP) and Certified Wireless Security Professional (CWSP) is desirable Has thorough knowledge of Wi-Fi network infrastructure and understanding of software defined networking. In depth knowledge of Wireless LAN (Cisco WLAN, Cisco ISE, Aruba WLAN, Aruba Clearpass, Aruba Central, Aruba Naas) and private 5G (eg Celona) solutions In depth knowledge of Wi-Fi network infrastructure, WLAN authentication and understanding of software defined networking.

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Team Management

Resourcing

+ Forecast talent requirements as per the current and future business needs
+ Hire adequate and right resources for the team
+ Train direct reportees to make right recruitment and selection decisions

Talent Management

+ Ensure 100% compliance to WiproaA?A?s standards of adequate onboarding and training for team members to enhance capability & effectiveness
+ Build an internal talent pool of HiPos and ensure their career progression within the organization
+ Promote diversity in leadership positions

Performance Management

+ Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
+ Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

+ Lead and drive engagement initiatives for the team
+ Track team satisfaction scores and identify initiatives to build engagement within the team
+ Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
+ Exercise employee recognition and appreciation

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Deliver

No Performance Parameter Measure


1 Operations of the tower SLA adherence


Knowledge management


CSAT/ Customer Experience


Identification of risk issues and mitigation plans


Knowledge management


2 New projects Timely delivery


Avoid unauthorised changes


No formal escalations

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Mandatory Skills: CISCO ACI Admin .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.