Job Description

Job Title: Lead Administrator - L2
Req Id: 98740
City: Coimbatore
State/Province: Tamil Nadu
Posting Start Date: 9/24/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Technical Skills (Core & Top-Up)

Strong knowledge of installing, configuring and managing Microsoft Windows OS, Hyper-V, VMware/Nutanix Strong knowledge of Microsoft Active Directory Services & Clustering Services Design & implement Microsoft Active Directory Services Need to support the day-to-day operations of multiple AD Environments, ensure the health status of multiple forests and domains is in good condition and troubleshoot problems as they arise Create/Delete, manage/modify and troubleshoot Group Policies Troubleshoot DNS Service and DNS resolution issues Assist in management and support of internal and external DNS systems Troubleshoot Active Directory authentication and LDAP configuration issues Configure and support DNS for new domain Continually seek opportunities to improve existing AD architecture. Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability. Implement, monitor, and maintain Active Directory DC design, Schema, OU design, AD replication topology and DC backup/restore procedures Perform Active Directory Services administration and management to include design, cleanup and routine maintenance and re-configuration. Strong Knowledge on server management tools, Hardware troubleshooting, Firmware & BIOS upgrade Strong Knowledge of Troubleshooting skills on Windows server (Blue Screen Errors, performance issues, permissions issues) Patch management and antivirus administration Troubleshooting the incidents & problems reported on the servers Provide root cause analysis on the major incidents/problems Working knowledge of VMware Server virtualization host and Guest OS Generating regular reports Contribute to internal knowledge management system Should possess Team leadership skills Should be able to handle escalation calls Knowledge of Remote system administration Understanding capacity planning, performance monitoring and tuning. Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.) Vendor Management. Provisioning & Decommissioning of Server

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Do

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

+ Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
+ Conduct technology capacity planning by reviewing the current and future requirements
+ Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
+ Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

+ Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
+ Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
+ Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
+ Develop shift roster for the team to ensure no disruption in the tower
+ Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
+ Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
+ Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

Resourcing

+ Forecast talent requirements as per the current and future business needs
+ Hire adequate and right resources for the team
+ Train direct reportees to make right recruitment and selection decisions

Talent Management

+ Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
+ Build an internal talent pool of HiPos and ensure their career progression within the organization
+ Promote diversity in leadership positions

Performance Management

+ Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
+ Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

+ Lead and drive engagement initiatives for the team
+ Track team satisfaction scores and identify initiatives to build engagement within the team
+ Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
+ Exercise employee recognition and appreciation

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Deliver

No Performance Parameter Measure


1 Operations of the tower SLA adherence


Knowledge management


CSAT/ Customer Experience


Identification of risk issues and mitigation plans


Knowledge management


2 New projects Timely delivery


Avoid unauthorised changes


No formal escalations

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Mandatory Skills: Microsoft Active Directory Admin .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.