Job Description

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Job Title: Lead Administrator - L1
Req Id: 94487
City: Pune
State/Province: Maharashtra
Posting Start Date: 10/14/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Role Purpose: BAU ;Location :Pune
HP Aruba Network BAU JD
Role & Responsibilities:
Set up and maintain Aruba EdgeConnect SD-WAN across branch and core network environments.
Perform configuration and support for Aruba CX switches, including features like VSX, device profiles, and network segmentation.
Manage and optimize Aruba wireless deployments through Aruba Central, ensuring consistent coverage and performance.
Use Aruba Central to streamline configuration, monitor network health, and apply standardized policies.
Design and enforce VLANs, routing rules, and access controls to support secure and scalable network operations.
Leverage ClearPass for centralized authentication, policy enforcement, and endpoint access control.
Identify and resolve complex network issues quickly using diagnostic tools and root cause analysis.
Document network changes, update technical diagrams, and support network design initiatives.
Technical Skills Required:
Deep knowledge of networking fundamentals: IP addressing, routing, switching, VLANs, WAN protocols.
Practical experience with Aruba SD-WAN solutions, including EdgeConnect.
Hands-on expertise with Aruba Central (UI groups, device onboarding, templates, and analytics).
Strong background with Aruba CX series switches and wireless infrastructure.
Familiarity with ClearPass Policy Manager and AAA frameworks.
Good grasp of network security practices and policy-based access control.
Strong analytical and problem-solving skills.
Effective communicator with the ability to work independently or within a team.
Preferred Certifications (Good to Have, Not Mandatory):
Aruba Certified Edge Professional (ACEP)
Aruba Certified Switching Expert (ACSX)
Cisco CCNP or equivalent (advantageous)
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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

• Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
• Conduct technology capacity planning by reviewing the current and future requirements
• Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
• Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower

• Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
• Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
• Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
• Develop shift roster for the team to ensure no disruption in the tower
• Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
• Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
• Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing

• Forecast talent requirements as per the current and future business needs
• Hire adequate and right resources for the team
• Train direct reportees to make right recruitment and selection decisions
• Talent Management

• Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
• Build an internal talent pool of HiPos and ensure their career progression within the organization
• Promote diversity in leadership positions
• Performance Management

• Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
• Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement

• Lead and drive engagement initiatives for the team
• Track team satisfaction scores and identify initiatives to build engagement within the team
• Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
• Exercise employee recognition and appreciation

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Deliver No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes
No formal escalations
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Mandatory Skills: Network Implementation .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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