Job Description

Job Title: Lead Administrator L1
City: Pune
State/Province: Maharashtra
Posting Start Date: 12/11/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Position - Networking + Transition Manager L1


Rate: 150K/M


Location : Hyderabad/ Pune


Band B3


Experience Level - 9+


Role


Plan, design and deliver strategic projects to bring business benefits and value to the Organization Conducting various phases of transition: Pre-Transition, Transition Phase & Post-Transition Phase Scheduling & Planning Project requirements. Manage and Track Project Milestones and Project expenses Prepare the Project Plan Follow Wipro Transition Management and Governance model and Processes Work closely with Project Stake holders and delivery team. Maintain good Business relationship with Project stake holders. End to end responsibility for the Transition. Provide project updates and reporting to stake holders. Coordinate with Technical and Management teams in Bangalore and globally. Project Scoping Transition Budget tracking and forecasting as applicable Documenting the agreed outcome & processes. Designing, procuring & deploying technology. Leading SLA discussions with clients by involving relevant people Ensuring continuous improvements in service levels by benchmarking the best practices. Coordinating with various functions during the course of transition Smooth Handover to operations teams

Experience(Relevant experience the person must have)

Overall 7 to 10 years of experience in IT Infrastructure area with at least 2 to 3 years' experience in Infrastructure service Transition Management Strong Transition Management knowledge Experience in using Project Management methodologies and processes is a must Good command of spoken and written English. Good communication and interpersonal skills To work under minimal supervision and should be Self driven Familiar with working in a project environment including planning, deliverables, progress tracking and reporting Ability to articulate how business issues may impact overall IT architecture and planning. Proven ability to consult, support, and inspire colleagues. Capacity to think creatively, yet pragmatically. Preferably ITIL Certified Good awareness of PMP Methodologies for Project Management Knowledge on Six Sigma processes Good skills on preparing Project Presentations and documentations. Knowledge on Microsoft Project and Visio.Good negotiation skills

Job-related Skills

Strong Project Management Skills PMP/Equivalent Certified Preferably ITIL Certified High Level Knowledge on technical on Network Data & Network Voice Consulting and working experience on preparation Business cases and SOW. Prior Project Management experience on IT Infrastructure Transition projects Good working knowledge on Microsoft Project and Visio Willing to travel (60-70% Travel)

Desirable

ITIL and PMP Certification Green Belt Certification MCSE

Educational Qualification

- BE, B.Tech. or Diploma or Equivalent in any discipline of Engineering with an MBA preferred.

Tests, Certification

Any of the vendor specific Certifications Preferably certified in ITIL, PMP and Green Belt Technical Certifications related to IT Infrastructure Technologies

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Do

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

+ Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
+ Conduct technology capacity planning by reviewing the current and future requirements
+ Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
+ Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

+ Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
+ Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
+ Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
+ Develop shift roster for the team to ensure no disruption in the tower
+ Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
+ Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
+ Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

Resourcing

+ Forecast talent requirements as per the current and future business needs
+ Hire adequate and right resources for the team
+ Train direct reportees to make right recruitment and selection decisions

Talent Management

+ Ensure 100% compliance to WiproaAEURA(TM)s standards of adequate onboarding and training for team members to enhance capability & effectiveness
+ Build an internal talent pool of HiPos and ensure their career progression within the organization
+ Promote diversity in leadership positions

Performance Management

+ Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
+ Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

+ Lead and drive engagement initiatives for the team
+ Track team satisfaction scores and identify initiatives to build engagement within the team
+ Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
+ Exercise employee recognition and appreciation

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Deliver

No Performance Parameter Measure


1 Operations of the tower SLA adherence


Knowledge management


CSAT/ Customer Experience


Identification of risk issues and mitigation plans


Knowledge management


2 New projects Timely delivery


Avoid unauthorised changes


No formal escalations

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Mandatory Skills: Network Architecting .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.