Job Description

Job Title: Lead Administrator L1
Req Id: 109249
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 11/11/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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JC: 109249 -

Location: BLR (Client office) - 150K

Key Responsibilities:

Redhat Open stack Platform (Open stack + Linux)

Red Hat OpenStack (RHOS) Administration

o Deployment, Scaling & Lifecycle Management

Install and upgrade RHOS environments (director and overcloud nodes)

Perform scaling operations for compute, storage, and controller nodes

Manage lifecycle activities: node replacement, patching, and health checks

o Core OpenStack Services Administration

Compute: provisioning and management of virtual machines

Networking: advanced SDN, VLAN, VXLAN, and router configuration

Storage: block and object storage provisioning, volume management

Identity: user, tenant, and role-based access configuration

Dashboard: manage resources, quotas, and projects through GUI

o Integrated Hypervisor and Host Management

Configure and optimize KVM hosts for compute nodes

Integration with external virtualization management tools

o Network & SDN Operations

Virtual network setup (provider/tenant networks, segmentation, floating IPs)

Configure advanced SDN functions, security groups, and load balancers

o Automation and Orchestration

Use Heat orchestration templates for cloud resource automation

Workflow automation with Mistral

Leverage Ansible for deployment, configuration management, and patching

o Security and Multi-Tenant Isolation

Implement RBAC policies for secure multi-tenancy

Identity federation and multi-factor authentication setup

Apply OpenStack and Linux system hardening according to CIS/NIST benchmarks

o Monitoring, Logging & Alerting

Configure Ceilometer and/or third-party tools for monitoring and metering

Log aggregation and analysis for troubleshooting and compliance

Set up health checks and automated alerting for infrastructure and workloads

o Storage & Backup Management

Integrate and manage enterprise storage backends (iSCSI, FC, NFS)

Backup and disaster recovery for OpenStack-managed workloads

o Upgrade, Troubleshooting & Support

Plan and execute rolling upgrades with zero/minimal downtime

Advanced troubleshooting across OpenStack services (logs, service status, diagnostics)

Root cause analysis and escalation to vendor support as needed

o Governance & Compliance

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Do

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

+ Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
+ Conduct technology capacity planning by reviewing the current and future requirements
+ Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
+ Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

+ Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
+ Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
+ Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
+ Develop shift roster for the team to ensure no disruption in the tower
+ Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
+ Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
+ Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

Resourcing

+ Forecast talent requirements as per the current and future business needs
+ Hire adequate and right resources for the team
+ Train direct reportees to make right recruitment and selection decisions

Talent Management

+ Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
+ Build an internal talent pool of HiPos and ensure their career progression within the organization
+ Promote diversity in leadership positions

Performance Management

+ Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
+ Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

+ Lead and drive engagement initiatives for the team
+ Track team satisfaction scores and identify initiatives to build engagement within the team
+ Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
+ Exercise employee recognition and appreciation

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Deliver

No Performance Parameter Measure


1 Operations of the tower SLA adherence


Knowledge management


CSAT/ Customer Experience


Identification of risk issues and mitigation plans


Knowledge management


2 New projects Timely delivery


Avoid unauthorised changes


No formal escalations

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Mandatory Skills: OpenStack .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.