Job Description

Job Title: Lead Administrator - L1
Req Id: 99311
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 9/25/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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Overview:

The Network Engineer L3 will be responsible for managing and maintaining the production network environment of a large heterogeneous enterprise network infrastructure. This role requires handling data center network operations with business and mission-critical applications, diagnosing issues, resolving problems, and participating in major changes.

Key Responsibilities:

Network Operations:

+ Handle data center network operations with business and mission-critical applications. + Work in 24/7 shifts.
+ Manage escalated incidents or high-critical tickets.
+ Analyze risk/impact and participate in major changes.
+ Diagnose issues, resolve problems, identify incident patterns, and drive for problem resolution.
+ Follow ITIL processes including incident, change, and problem management lifecycle.

Network Installation and Troubleshooting:

+ Install, configure, and troubleshoot LAN, WAN, WLAN, and DHCP enterprise network infrastructure. + Expert experience in troubleshooting dynamic and static routing protocols like EIGRP, OSPF, BGP, HSRP, VRRP.
+ Expertise in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP, etc.).
+ Provide DNS/DHCP/NTP operational support.
+ Utilize scripting (Python) and network automation skills.
+ Awareness and experience with monitoring and management tools like SolarWinds and Moogsoft.

Requirements:

Must Have:

8-10 years of core enterprise network experience. Proficiency in Cisco routing and switching on access, core, and distribution layers. Minimum 3 years of experience with wireless technologies (Cisco/Aruba). CCNP Certification. Experience in handling a team of 10 members.

Add-On Skills:

SDWAN skills and Aruba wireless skills. L1 firewall skills (Palo-Alto). ITIL v3/v4 Foundation certification.

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Team Management

Resourcing

+ Forecast talent requirements as per the current and future business needs
+ Hire adequate and right resources for the team
+ Train direct reportees to make right recruitment and selection decisions

Talent Management

+ Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
+ Build an internal talent pool of HiPos and ensure their career progression within the organization
+ Promote diversity in leadership positions

Performance Management

+ Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
+ Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

+ Lead and drive engagement initiatives for the team
+ Track team satisfaction scores and identify initiatives to build engagement within the team
+ Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
+ Exercise employee recognition and appreciation

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Deliver

No Performance Parameter Measure


1 Operations of the tower SLA adherence


Knowledge management


CSAT/ Customer Experience


Identification of risk issues and mitigation plans


Knowledge management


2 New projects Timely delivery


Avoid unauthorised changes


No formal escalations

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Mandatory Skills: Network Data Admin .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.