Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Minimum 12 years in the experience in technical role as system administrator (linux) with automation skills in a banking or Financial Institute environment.
ITIL Foundation v3/ ITIL Service Transition - desirable
Core Tech Skill:
This role is within Tech Support team part of a focused SRE team supporting the key platforms of the Bank. The team has few unique challenges on interesting and varied platforms which are of strategic importance for the Bank. The role will demand in-depth knowledge in Platforms, RedHat Linux, Low latency investigations, Automation, System monitoring and performance tuning.
xc2xb7 SME role to provide all-lines (1st-3rd) BAU Unix/Linux support to the FM / Platform business.
xc2xb7 Strong knowledge and experience in writing ansible playbook and git source control.
xc2xb7 Ready to automate anything and it is sustainable, reusable.
xc2xb7 Passion to learn new technology and provide solutions.
xc2xb7 Put forward ideas to improve automation and/or efficiency and own through to implementation.
xc2xb7 Change coordination and implementation. Adhere to Change Control and Fault Reporting Procedures.
xc2xb7 Problem Management and Root Cause Analysis.
xc2xb7 Low Latency experience.
xc2xb7 Audit, Risk and Control engagement.
xc2xb7 Business continuity management.
xc2xb7 SolarFlare experience advantage
xc2xb7 PTP Configuration and Administration experience advantage
xc2xb7 Technical reviews & tools assessment.
xc2xb7 Performance/stability reviews/improvements.
xc2xb7 Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required.
xc2xb7 Work closely with PSS/Database/Network/Market Data Infrastructure teams to improve platform service offering.
xc2xb7 Infrastructure stability and pro-active health management.
xc2xb7 Server uplifts and decommission strategy
xc2xb7 Operating system optimisation.
xc2xb7 Work out-of-hours/weekends as needed
xc2xb7 Nice to have
o Kubernetes admin knowledge / experience.
o Containers / Docker knowledge
o Python Programming & administration of Java applications.xcdx8fDo

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

• Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
• Conduct technology capacity planning by reviewing the current and future requirements
• Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
• Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower

• Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
• Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
• Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
• Develop shift roster for the team to ensure no disruption in the tower
• Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
• Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
• Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

xcdx8fTeam Management

• Resourcing

• Forecast talent requirements as per the current and future business needs
• Hire adequate and right resources for the team
• Train direct reportees to make right recruitment and selection decisions
• Talent Management

• Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
• Build an internal talent pool of HiPos and ensure their career progression within the organization
• Promote diversity in leadership positions
• Performance Management

• Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
• Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement

• Lead and drive engagement initiatives for the team
• Track team satisfaction scores and identify initiatives to build engagement within the team
• Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
• Exercise employee recognition and appreciation

xcdx8fDeliver No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes
No formal escalationsxcdx8fMandatory Skills: Veritas cluster Server .Experience: 5-8 Years .Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications.Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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