Job Description

Job Title: Senior LDAP & Red Hat IdM Administrator (L3/L4)
Location: [Bangalore / Pune / Mumbai]
Job Type: Full-time
Experience: 6-12 years
Shift: [Rotational / On-call support as applicable]
Job Summary:
We are looking for an experienced L3/L4-level LDAP and Red Hat Identity Management (IdM) Administrator to lead the support and operations of enterprise identity and access management systems. The ideal candidate will have deep technical knowledge of LDAP (Tivoli Directory Server) and Red Hat IdM, with hands-on experience in complex troubleshooting, infrastructure design support, integration activities, and advanced system maintenance.
Key Responsibilities:
LDAP (Tivoli Directory Server) - Advanced Level Support:

• Manage host access configurations, SSH connectivity, and fingerprint updates via LDAP.
• Own and execute DR activities involving LDAP data and configuration.
• Lead major release support from the LDAP perspective, including rollback and impact analysis.
• Perform advanced maintenance: fixpacks, version upgrades, patch management for vulnerability remediation.
• Ensure LDAP replication is healthy and consistent; troubleshoot sync issues.
• Monitor and manage logs, backups, and LDAP database recovery processes.
• Manage escalations, perform root cause analysis, and implement permanent fixes for major LDAP incidents.
• Administer TDS LDAP scripts and sync scripts (if required develop and maintain).
• Manage admin ID creation, certificate renewals, and configuration backup/restoration.
• Deliver detailed reports and audit data to meet compliance and operational requirements.

Red Hat Identity Management (IdM) - Advanced Level Support:

• Handle advanced access control: sudo permissions, temporary root access, server access grants/removals.
• Ensure high availability and integrity of IdM environment.
• Manage integration and trust relationships with Active Directory.
• Perform host decommissioning and clean-up within IdM.
• Lead patching and upgrade processes for Red Hat IdM infrastructure.
• Oversee vulnerability management, including remediation of identified issues.
• Investigate and resolve major incidents and outages originating from IdM.
• Maintain and troubleshoot IdM scripts and synchronization with AD (maintenance only).
• Guide the setup of AD service/system accounts in IdM.
• Manage internal certificate renewals (Dogtag CA) and ensure proper client-server certificate communications.
• Provide support for audit, reporting, and compliance reviews.

Required Qualifications & Skills:

• 6-12 years of proven experience in LDAP and Red Hat IdM administration in enterprise environments.
• Strong knowledge of IBM Tivoli Directory Server and Red Hat IdM internals.
• Expertise in replication, backup strategies, log and performance management.
• Deep understanding of identity federation, access management policies, and integration with AD.
• Working knowledge of shell scripting (for editing/troubleshooting existing scripts).
• Familiarity with Linux system administration (Red Hat preferred).
• Strong troubleshooting, performance tuning, and incident management skills.

Preferred Certifications:

• Red Hat Certified Engineer (RHCE) or RHCSA
• IBM Certified Deployment Professional - Tivoli Directory Server (optional but preferred)
• ITIL Foundation certification (for process awareness)

Soft Skills:

• Strong communication and collaboration abilities, especially across infrastructure and security teams.
• Capable of documenting technical procedures and sharing knowledge.
• Comfortable working under pressure, including during P1/P2 incidents.
• Ability to mentor junior team members and lead technical bridges when required.