Job Description

EXP: 4-5 Years
Loc: Bangalore
PROFILE, SKILLS & COMPETENCIES

• Bachelor's degree in human resources, Business Administration, or related field
• 4-5 years of experience in learning and development operations or related role
• Familiarity with learning management systems and other training administration tools
• Preferred knowledge of People Strong LMS
• Project management skills preferred
• Excellent attention to detail and ability to manage multiple tasks simultaneously
• Strong communication and interpersonal skill

EXPECTATIONS FROM THIS ROLE
In this role, we are looking for a detail-oriented and experienced L&D Operations Specialist to join our team. The ideal candidate will be responsible for managing the day-to-day operations of the learning and development function. This individual will play a key role in ensuring the smooth execution of training programs and initiatives to support the organization's talent development strategy.
POSITION MAIN ACTIVITIES
Administrative management of training:

• Coordinate the logistics and operations of training programs, including scheduling, venue coordination, and materials preparation.
• Assist in the evaluation and assessment of training effectiveness and provide recommendations for improvement.
• Communicate with internal stakeholders and participants to provide information and support related to training programs.
• Tracking of the training participation across various platforms and publishing the results
• Communicate on the different training solutions offered by the L&D team.

Risk and Compliance:

• Conduct risk assessments for L&D programs, identifying potential risks, and recommend mitigation strategies.
• Ensure all L&D activities adhere to internal policies and controls.
• Be the face for all internal and external audit and compliance requirements for L&D team

Management of the Learning Management System (LMS)

• Manage the learning management system (LMS) to ensure accurate record-keeping and reporting of training activities.
• Detailed activities would include:
• Create events, sessions and training objects in the LMS.
• Update Training completion and certification data fetched from various sources
• Publish consistent activity reports for HR, L&D and operational teams
• Post trainings assessment forms & feedback analysis.
• Perform & maintain data quality check , solve data issues and manage data for audits
• Report Learning KPI's and scorecard to Leadership Team

Skills Required