Job Description

Company Description

Resillion is the only Total Quality solutions company combining quality engineering, cyber security, conformance and interoperability, and content quality control. We are a strategic partner, ensuring digital resilience and quality assurance across the full digital lifecycle. Our solutions combine human insight with advanced AI to deliver scalable, future-ready solutions that support trusted performance from concept to launch.


With deep expertise across media, telecoms, energy, finance, banking, manufacturing, logistics, and government, we support clients in navigating regulatory complexity, reducing risk, and accelerating innovation. Our global team of 700 experts spans Europe, the UK, the USA, India, and China. www.resillion.com

Role: L&D Manager

Location: Bangalore (Hybrid Mode)

Experience Range: 6+ Years

Overview

We are seeking a strategic and dynamic Learning & Development (L&D) Manager to steer the entire learning ecosystem for our organization, spanning locations in the UK, India, Europe, US & China. This role is pivotal to building our global L&D framework from the ground up, ensuring that our employees are equipped with the skills, knowledge, and competencies required to thrive in a rapidly evolving IT services and consulting landscape. Based in Bangalore, our ideal candidate will possess at least 6 years of hands-on experience in driving learning initiatives within IT Services and Consulting organizations, and will demonstrate exceptional leadership, project management, and stakeholder engagement capabilities.

Key Responsibilities

Framework Design & Implementation

Architect, develop, and execute a comprehensive Learning & Development framework for all global offices, unifying standards and practices while allowing for regional customization. Conduct needs analysis and gap assessments in collaboration with Business Leaders and HR Partners across UK, India, Europe, US & China. Establish clear learning pathways aligned with organizational objectives, business goals, and employee career aspirations. Create robust governance mechanisms for the ongoing evaluation and refinement of the L&D framework.

Training Plans & Execution

Develop annual and quarterly training plans for diverse teams, including technical, functional, leadership, and soft skills programs. Coordinate with departmental heads and local teams to ensure the successful rollout and compliance of training plans at all locations. Monitor and track the execution of training plans, leveraging digital tracking tools and analytics to ensure adherence and completion. Proactively identify challenges in plan execution and work collaboratively to resolve them, driving accountability and closure.

Content Creation & Curation

Drive the design and development of engaging and effective learning content, utilizing inputs from internal Subject Matter Experts (SMEs). Leverage external resources, including open-source materials, industry best practices, and third-party content to enrich the learning experience. Utilize learning platforms such as Udemy, LinkedIn Learning, and other relevant tools to curate, deliver, and track learning programs. Maintain a dynamic content repository, ensuring timely updates and relevance to current market and technological trends.

Learning Platform Management

Oversee the adoption and integration of digital learning platforms, driving usage and engagement across all locations. Evaluate and recommend new tools and technologies to enhance the effectiveness and efficiency of learning delivery. Establish protocols for the measurement of learning outcomes and impact through platform analytics.

Stakeholder Engagement & Collaboration

Build strong partnerships with internal stakeholders, including senior leaders, department heads, HR teams, and SMEs, to align L&D initiatives with organizational priorities. Foster a culture of continuous learning and development at every level of the organization. Engage with external training providers, industry bodies, and networks to bring the latest insights and opportunities to the organization.

Reporting & Analytics

Design and maintain accurate dashboards and reporting mechanisms to track training participation, completion rates, and business impact. Present regular updates and insights to leadership, highlighting achievements, areas for improvement, and future trends. Utilize data-driven approaches to inform decision-making and strategic direction for L&D initiatives.

Qualifications

Bachelor's or Master's degree in Human Resources, Business Administration, Education, or related field. Minimum 6 years of experience in Learning & Development roles within IT Services and Consulting organizations, with demonstrated success in leading large-scale initiatives. Proven experience in designing and implementing global L&D frameworks and multi-location training strategies. Expertise in digital learning platforms (e.g., Udemy, LinkedIn Learning) and familiarity with the latest tools, trends, and technologies in the L&D space. Strong project management, analytical, and communication skills. Demonstrated ability to work in a multicultural, geographically dispersed environment. Prior experience in Bangalore preferred; willingness to travel internationally as needed

Additional Information

Why Join Us?

Be part of a global company driving innovation in quality engineering Collaborate with a team of industry-leading professionals Contribute to meaningful digital transformation projects * Resillion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees