Job Description

LCS Lead Engineer - AMEA Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. You will be working as Lifecycle Services Lead Engineer - AMEA at global grade 14/13 and will be part of Process Automation Business Area for Process Industries Division based out at Bangalore, India. In this role you will be reporting to Global Customer Success & Service Director. You will be primarily responsible for leading the regional team for servicing, delivering system support, trouble shooting, emergency assistance, batches, upgrades, updates, additions and extensions of the operational excellence running software e.g. MES, MOM, OMS at customer plants or as SaaS subscriptions while working to support those systems as wellYour responsibilities Ensuring successful hand-over from project operations into services and facilitate successful on-boarding of digital solutions into the customer business environment together with its subsequent operations and maintenance Understanding of how to best meet contractual software services, support and maintenance procedures. Confirming all resources are regionally in place to service software on-time in respect to possible SLA\'s and on budget according to the services agreements Ensuring ongoing support and services delivery mechanisms and content meet the qualitative expectations of the customers. Aligning regional services and resourcing with global services resourcing and follow the sun models. Thus, the role is hands-on the daily support services as well, not only lead Demonstrating thorough proficiency in respective aspects of software service engineering with good overall understanding and hands-on work Ensuring that the team is right , right skill set and right global distribution to allow services execution with agreed SLA\'s and contractual scopes Managing and leading the team to perform a variety of software services engineering tasks in their assigned area of software lifecycle services, support and maintenance Your background Bachelor\'s engineering in any specialization Minimum 6 to 8 years experience MES (Manufacturing Execution System) / MOM (Manufacturing Operations System) Experience in MES software delivery, software service, programming skills, bug fixing & leading a team Experience in either Tieto / Opti Vision / Wonderware / TIPS software More about us Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: on site #LI-onsite

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