Job Description

Additional Information

Job Number

25067843

Job Category

Housekeeping & Laundry

Location

Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

POSITION SUMMARY

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.


Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a


flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the


cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.


Coordinate all repairs to appropriate persons and pick-up for delivery when completed.





Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.





PREFERRED QUALIFICATIONS


Education: High school diploma or G.E.D. equivalent.


Related Work Experience: At least 1 year of related work experience.


Supervisory Experience: No supervisory experience.


License or Certification: None





At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.







In joining Courtyard, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.