Technicians must be able to identify the root cause of various laptop problems, whether it's hardware failure, software glitches, or malware infections.
Repairs:
This involves disassembling laptops, replacing components like motherboards, screens, or keyboards, and performing repairs on internal hardware.
Customer Support:
Providing guidance to customers about laptop maintenance and repair processes is crucial, including explaining troubleshooting steps and answering questions.
Inventory Management:
Keeping track of spare parts and ensuring adequate supplies are available for repairs is part of the job.
Record Keeping:
Maintaining accurate records of repairs, including the problem, the solution, and the parts used, is important for future reference and troubleshooting.
Staying Updated:
The field of laptop repair is constantly evolving, so technicians need to stay informed about new technologies and repair methods.
Software Troubleshooting:
This includes resolving issues related to operating systems, software installations, and software malfunctions.
Hardware Troubleshooting:
This involves diagnosing and repairing problems with components like hard drives, RAM, and video cards.
Collaboration:
Working with other technicians or service engineers to solve complex problems is also a responsibility.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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