Job Description

A laptop technician's job description involves diagnosing, repairing, and maintaining laptops and their hardware/software. Responsibilities include troubleshooting issues, replacing faulty components like screens or motherboards, performing software and operating system fixes, upgrading parts, and providing technical support to customers. The role requires strong technical skills, problem-solving abilities, and good customer service. Core responsibilities

Diagnosis and troubleshooting:

Identify and resolve hardware and software issues on laptops.

Repair and replacement:

Fix problems by replacing or repairing components such as motherboards, screens, keyboards, and batteries.

Software and OS support:

Install, configure, and troubleshoot operating systems, software, and drivers. Address malware and other software errors.

Upgrades:

Perform hardware upgrades, such as increasing RAM or storage.

Customer support:

Provide technical guidance and support to users, explaining issues and solutions clearly.

Maintenance:

Conduct regular maintenance to ensure optimal performance and longevity of devices.

Data recovery:

Assist customers with lost data recovery.

Record keeping:

Maintain accurate records of all repairs, parts used, and services performed.
Required skills and qualifications

Technical knowledge:

Strong understanding of laptop hardware components and how they work together, along with proficiency in major operating systems (Windows, macOS, Linux).

Troubleshooting:

Excellent analytical and diagnostic skills to pinpoint problems efficiently.

Repair expertise:

Skill in disassembling and reassembling laptop hardware for repairs.

Customer service:

Good communication and interpersonal skills to interact effectively with customers.

Attention to detail:

Meticulousness in diagnosing issues and performing repairs.

Education:

A degree, diploma, or ITI in a related field like Computer Hardware & Networking or IT is often preferred.

Certifications:

Technical certifications in laptop repair or a related field can be beneficial.
Job Type: Full-time

Pay: ₹11,000.00 - ₹30,000.00 per month

Benefits:

Food provided
Work Location: In person