Job Description

About LambdaTestWe are a leading cloud-based unified testing platform empowering developers and testers. It offers access to 3,000+ real browsers and OS in the cloud for efficient web application testing. Backed by Premji Invest, Sequoia Capital, and Telstra Ventures with $70M+ funding, LambdaTest serves 200 million+ tests across 130+ countries and is trusted by global enterprises like Cisco, Ericsson, Scholastic, and Deloitte. Powered by flagship innovations like HyperExecute for lightning-fast test orchestration and Kane AI, your intelligent testing copilot, LambdaTest is redefining how modern teams test in the AI era.Our culture emphasises inclusivity, diversity, and openness, driving innovation.What You'll Own (and Ace)You're not here to manage. You're here to lead, grow, and wow. Join a company that's redefining how the world tests software. At LambdaTest, you'll drive impact at scale and thrive in a high-growth, innovation-first environment. You'll Thrive Here If You Have Account Management Experience:4-7 years of experience in Account Management within SaaS or enterprise technology. Account Management Skills:- Proven success in managing large and complex accounts, including C-level stakeholder engagement.- Strong relationship-building skills combined with commercial acumen.- Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning. Bonus Skills:Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.Your Mission Relationship Management- Own key accounts and be their go-to point of contact- Deep dive into usage patterns, feedback loops, and business needs- Deliver insights that help clients scale smarter Business Growth- Identify and close upsell/cross-sell opportunities- Drive account renewals, expansions, and product adoption- Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.Performance + Coordination- Track and report account performance regularly- Collaborate with internal teams (Sales, CS, Product) to unlock value- Resolve blockers and challenges without waiting to be asked- What Your Day Looks Like at LambdaTest - Every day is dynamic, fast-paced, and full of opportunities to make an impact:- Morning huddle to align goals with your pod- Strategic calls with enterprise clients to drive engagement- Deep dive into client metrics to identify new value opportunities- Syncs with product, sales, and CS to resolve blockers and deliver exceptional service- Time for learning, mentorship, and driving innovation in client strategies- Wrap with a performance review and prep for a stronger tomorrow (ref:updazz.com)