Job Description

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UST Job Title: Assistant II Lab Support
Who we are:
At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact--touching billions of lives in the process. Visit us at .
The Opportunity:
UST is looking for Lab technician.
Key Roles & Responsibilities:

• Assemble, configure, and support hardware platforms including desktops, servers, and test systems in lab environments.

• Install and update operating systems (Windows, Linux, VMware) and associated device drivers. o Perform BIOS, BMC, CPLD, and firmware flashing for platform validation and bring-up activities. o Troubleshoot hardware and platform issues, including memory, CPU, storage, and network components.

• Set up test environments including rack installation, cabling, power management, and peripheral integration.

• Collect system logs, conduct functional and stress tests, and assist engineers with validation activities.

• Ensure lab discipline by maintaining a clean, safe, and organized workspace.

• Follow ESD safety procedures and standard lab operating protocols.

• Maintain accurate documentation of system configurations, issues, and resolutions.

• Collaborate with cross-functional teams to support platform readiness and deployment schedules.

Qualification:

• Diploma or Bachelor's degree in Electronics, Electrical, Computer Engineering, or related field.

• 3+ years of experience in platform support, system integration, or hardware lab environments.

• Strong understanding of hardware components (CPU, RAM, storage, motherboard, power supply, etc.).

• Familiarity with BIOS flashing, OS installation, and basic driver troubleshooting.

• Experience with basic diagnostic tools such as multimeters, POST cards, and USB debug tools.

• Working knowledge of networking and system connectivity (DHCP, Static IP, etc.).

• Good communication skills and ability to follow technical instructions.

Preferred Qualifications:

• Experience with lab equipment setup, server platforms, or validation support.

• Knowledge of scripting (Python, Bash) for test automation is a plus.

• Familiarity with inventory tracking and ticketing systems.

• Prior experience in a server or client hardware validation team is an advantage.

What we believe:
We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures

Skills:
Hardware,OS,Debugging
About Company:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.