Lab Operations and Workflow Manager & Training Coordinator
Location:
Hyderabad India
Position Summary:
At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. This role is essential in delivering that mission by ensuring operational excellence in our laboratory environment. The
Lab Operations and Workflow Coordinator
will play a critical role in managing laboratory readiness, instrumentation, workflow alignment, and cross-functional coordination to support impactful customer demonstrations and internal technical activities.
Key Responsibilities:
Ensure
end-to-end coordination of lab readiness
, including instrument setup, workflow execution, and materials planning for customer-facing and internal projects.
Drive
cross-functional collaboration
with applications, sales, service, and quality teams to align lab operations with business priorities.
Oversee
technical instrumentation
, ensuring proper calibration, validation, and performance monitoring for optimal results.
Manage
equipment maintenance schedules
, coordinate with service teams, and ensure minimal downtime.
Maintain a
safe, compliant, and audit-ready lab environment
, adhering to Thermo Fisher Scientific's EHS, ISO, and other regulatory standards.
Support
workflow optimization
by identifying process gaps and driving continuous improvement initiatives.
Document lab activities including SOPs, maintenance logs, and workflow validations.
Serve as the
point of contact
for lab operational needs during key customer visits, demos, and technical validations.
Minimum Qualifications:
Bachelor's or Master's degree in Life Sciences, Chemistry, Biotechnology, or a related technical field.
Minimum of 7
years of relevant laboratory experience
, preferably in a customer-facing, application, or demo lab setting.
Strong understanding of
laboratory instrumentation and workflows
in a regulated or technical environment.
Proven ability to coordinate with
cross-functional teams
and manage multiple priorities.
Excellent verbal and written
communication skills
.
Strong problem-solving skills and attention to detail.
Preferred Qualifications:
Hands-on experience with Thermo Fisher Scientific instruments (e.g., LC-MS, IC, PCR, Cell Analysis, or other core technologies).
Familiarity with
quality systems and compliance frameworks
(ISO, GLP/GMP, etc.).
Experience in
customer-centric environments
such as demonstration labs, technical centers, or application development roles.
Benefits:
At Thermo Fisher Scientific, we offer comprehensive benefits including a competitive salary, performance-based incentives, health and wellness programs, and the opportunity to grow and develop your career in a global organization that values innovation, collaboration, and integrity
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