Job Description

We are seeking a highly skilled L3 / SME Storage Technician to join our Infrastructure Services team. The ideal candidate will have expertise in managing on-premises storage infrastructure (SAN, NAS, Object) and cloud storage solutions (Azure). You will act as the final point of escalation for complex storage-related issues, ensuring high availability, performance, and compliance of enterprise storage platforms.



Role Description



. Min 5 years of enterprise storage administration at L3 level.

. Strong knowledge of NetApp, EMC, HPE, IBM, Hitachi or equivalent platforms.

. Proficiency in storage networking (FC, iSCSI).

. Experience in cloud storage administration (Azure).

. Hands-on knowledge of backup/recovery tools.

. Scripting knowledge (PowerShell/Python/Bash).

. NetApp NCIE, Dell EMC Proven Professional, HPE ASE, AWS/Azure/GCP storage certifications.

. Kubernetes storage knowledge is a plus.

. Provide L3 support for critical incidents, problem management, and root cause analysis.

. Manage, configure, and troubleshoot SAN/NAS storage arrays and storage networking (zoning, multipathing).

. Administer cloud storage platforms - AWS S3/EBS/EFS, Azure Blob/Files/Disks, GCP storage services.

. Perform provisioning, replication, snapshots, migration, and performance optimization.

. Manage backup/recovery solutions (Commvault, NetBackup, Veeam, etc.).

. Ensure data protection, compliance, and DR readiness.

. Drive automation for storage operations using PowerShell, Python, or Bash.

. Collaborate with infrastructure, cloud, and application teams for storage integration.

. Mentor and support L1/L2 storage engineers.

Your future duties and responsibilities

Required qualifications to be successful in this role

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