Job Description

Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. The Role Your Role and Responsibilities : Perform troubleshooting and defect analysis of LAN/WAN/ISDN/MPLS/firewall/VPN issues. Document network problems and resolutions for future reference into the Wiki/KB platform of NPCI. Proactively monitor and ensure network availability, performance and network security. Log, track and take ownership of network/connectivity issues and resolve issues to ensure uptime and meet the agreed SLA. Working knowledge of common network monitoring tools and network analyzers(ex. Tcpdump, tshark, wireshark etc.) . Coordinate with vendor TAC to identify the root cause and also assist the NPCI Team to implement the proposed fixes. Monitor and ensure network device connectivity across DC and MPLS Networks as per the pre-defined SLA. A thorough understanding of the OSI network model, Ethernet, NAT, IP addressing and TCP/IP Network. A practical level of experience implementing and administrating TCP/IP-based networks. Advanced knowledge in security devices -IPS, IDS & UTM. Expert in protocols -BGP is a must, OSPF, HSRP, VRRP. Hands-on experience in any one of the Juniper, Cisco, Checkpoint, Fortinet Firewalls & Radware Devices. Who You Are Required Professional and Technical Expertise : Hands-on experience in ACI, SDN, APCI Controllers and Spine & leaf architecture. Experience in STP, VLAN, SVI, LACP, and VXLAN. Experience in handling GRE, P-VPN, P-NAT, P-Routing, and Clustering in firewalls. Knowledge in protocols TCP, UDP & IPV6. Knowledge of IOS upgrade. Knowledge/Experience in Radius, TACACS & TACAS+. Knowledge in NMS, SYSLOG & SNMP communication. Hands-on experience with Juniper/Cisco Switches, Cisco Routers, Cables, Racks, Cisco ASA/Juniper/Checkpoint/FortiGate Firewalls. Preferred Professional and Technical Expertise : You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting-edge technologies. Ambitious individual who can work under their own direction towards agreed targets/goals and with a creative approach to work. An intuitive individual with an ability to manage change and proven time management. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Up-to-date technical knowledge by attending educational workshops, reviewing publications Being You Diversity is a whole lot more than what we look like or where we come from, it\'s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\'re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\'s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.

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