Job Description

We Are Hiring: L2 Production Support Lead (Java + UNIX + SQL)

We are looking for an experienced

L2 Production Support Lead

with strong expertise in

Java, UNIX/Linux, SQL, and scripting

to join our team. This is a

Remote Work from Home opportunity

.

Role Summary:

As an L2 Production Support Lead, you will ensure high availability of business-critical applications, troubleshoot production issues, and mentor a team of 3-8 members. You will work closely with development, QA, and infrastructure teams to maintain system stability and drive continuous improvement.

Key Responsibilities:

Monitor production systems and respond to incidents, alerts, and escalations promptly Perform root cause analysis and provide fixes for recurring issues Troubleshoot application-level issues in Java-based systems Write and optimize SQL queries for data-related issue resolution Manage and automate routine UNIX/Linux system tasks Participate in on-call rotation ensuring 24x7 support coverage Mentor and guide the team, ensuring adherence to best practices Identify types of bugs and provide quick coding fixes

Required Skills & Experience:

7.5 - 9 years of experience in

Production/Application Support

roles Strong hands-on knowledge of

Java

(debugging, log analysis) Proficiency in

SQL

(queries, data analysis, performance tuning) Working experience with

UNIX/Linux commands and scripting

(Shell/Bash/Python) Exposure to monitoring tools (

Splunk, Grafana, AppDynamics

) is a plus Ability to handle pressure and manage incidents independently Excellent problem-solving, analytical, and communication skills

Other Details:

Location:

Remote

Shift Timings:

6 AM - 3 PM | 1 PM - 10 PM (monthly rotation)

Team Size:

3-8 members to mentor and lead
Job Types: Full-time, Permanent

Pay: Up to ₹2,300,000.00 per year

Application Question(s):

What is your official notice period? Are you currently serving it? If yes, please mention your last working day.
Work Location: Remote