Job Description

Position: L1 Support
Qualifications: Bachelor's Degree in IT/ Computer Education or related field.
Location: Mumbai - Kanjurmarg & Airoli
Experience Required: 1-3 Years
Job Summary:
L1 Support will be responsible for first-level issue resolution, job monitoring, and assisting end-users with system-related concerns.
Roles & Responsibilities:

• Identify and resolve minor system and application issues.
• Monitor scheduled jobs and workflows across banking applications.
• Perform first-level log analysis and troubleshooting.
• Assist users with login issues, access permissions, and system errors.
• Follow predefined resolution steps and escalate complex issues.

Key Skills: Required Skill Set:

• Basic troubleshooting and issue resolution skills.
• Strong problem-solving and communication skills.
• Familiarity with banking workflows and system monitoring.

Location: Mumbai
Required Experience: 1-3 yrs
Positions: 1
Contact Person: Jobs Admin
Email ID: jobs@tmservices.co.in
Qualification:
TMS Spoc:
CTC ( What client is offering):

Skills Required