Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking. The 1 LoD "Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DB's KYC files reviewed meet the standards defined in the KYC Policy - DB Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under child care assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Operate as a KYC Quality Assurance SME with the global KYC QA function
Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files from multiple locations globally.
Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types.
Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.
Review of Tax files on a sample basis to assess the adherence to the policy requirements for some of the key regulatory classifications in the bank, such as MiFID, FATCA, CRC..etc..
Partner with CLM & AFC QA teams to improve KYC standards
Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements
Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams
Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering
The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products and regulatory requirements.
Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate.
Input to Business strategy as required.
The Operations Expert represents the Bank by managing strong relationships with all relevant internal and external stakeholders e.g. industry forums, regulators, third party vendors, market participants and internal divisions e.g. IT, Legal or Product Management.
They communicate all changes relating to operational requirements, which impact on relevant processes and controls; ensuring understanding by the relevant target audiences.
The Operations Expert identifies analyses and reviews operational readiness for any change-related activities. They define the requirements e.g. for the standardisation of processes/policies, translating the required changes for an operational environment and overview effective implementation. They also assess the risks and are responsible for risk mitigation to protect the Bank's reputation.
The Operations Expert acts as a Subject Matter Expert (SME), specialising in KYC & AML
Your skills and experience
Profound knowledge of Know your Customer (KYC) matters and topics with 10+ years KYC operations experience
Required to review the local documents as part of the KYC QA review
Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required
Experience with investment banking clients and with preferably with risk and complex client entity structures
Effective communication, organisation, prioritisation and interpersonal skills
Ability to work to high standards and under strong time constraints
The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues
Project management/Process engineering experience within the KYC & AML function
Engagement with Sr Stakeholders in the organization in form of regular governance forums
How we'll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.ht
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
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