Job Description

The SMB KYC Operation is an AML/KYC support and control function within the ISG O&T group responsible for the due diligence and approval of the KYC Record and associated documentation in partnership with Relationship Management and Compliance.


The candidate will have a direct responsibility to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.


The BSU owns the end-to-end KYC process from KYC creation/renewal to approval of the KYC Record and supporting local country appendices.

Responsibilities:

Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.) Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.) Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies Take responsibility for KYC Record and associated documentation completion from initiation to approval Maintain BSU tool current and be able to demonstrate work carried out Report workflow progress to supervisor Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes Update workflow database regularly throughout the day Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department Escalate any issues/requirements on timely basis Handling escalation from client, internal stakeholders regarding any KYC related issues. Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure KYC record progress and approved on time

Qualifications:

3 - 5 years' experience in banking, finance, or law Experience in control/risk or Compliance (AML/KYC) function (an advantage) Flexible enough to work as per Business timings.

Language proficiency in Spanish.

Education:

University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law ACAMS certified (an advantage)

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Job Family Group:

Operations - Services
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Job Family:

Business KYC
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Time Type:

Full time
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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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