The SMB KYC Operation is an AML/KYC support and control function within the ISG O&T group responsible for the due diligence and approval of the KYC Record and associated documentation in partnership with Relationship Management and Compliance.
The candidate will have a direct responsibility to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.
The BSU owns the end-to-end KYC process from KYC creation/renewal to approval of the KYC Record and supporting local country appendices.
Responsibilities:
Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
Take responsibility for KYC Record and associated documentation completion from initiation to approval
Maintain BSU tool current and be able to demonstrate work carried out
Report workflow progress to supervisor
Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
Update workflow database regularly throughout the day
Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
Escalate any issues/requirements on timely basis
Handling escalation from client, internal stakeholders regarding any KYC related issues.
Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure KYC record progress and approved on time
Qualifications:
3 - 5 years' experience in banking, finance, or law
Experience in control/risk or Compliance (AML/KYC) function (an advantage)
Flexible enough to work as per Business timings.
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