Perform KYC (Know Your Customer) verification as per banking guidelines
Verify customer documents such as Aadhaar, PAN, Passport, Voter ID, etc.
Ensure completeness and accuracy of KYC forms and records
Update and maintain customer KYC data in banking systems
Coordinate with branch teams for KYC compliance and documentation
Identify discrepancies and escalate suspicious or incomplete cases
Ensure compliance with RBI and internal KYC/AML policies
Customer Service Responsibilities:
Assist customers in completing KYC documentation and forms
Explain KYC requirements and processes clearly to customers
Resolve KYC-related queries in a timely and professional manner
Maintain confidentiality of customer information
Computer & Technical Skills:
Basic computer knowledge is mandatory
Working knowledge of MS Office and core banking systems
Ability to handle data entry and system-based verification
Familiarity with CKYC, AML, and compliance tools is an advantage
Eligibility Criteria:
Graduate in any discipline
Freshers and experienced candidates can apply
Prior experience in KYC, documentation, or banking operations preferred
Basic communication skills in English and Hindi
Key Skills Required:
Attention to detail
Knowledge of compliance and documentation
Customer-oriented approach
Time management
Integrity and confidentiality
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Work Location: In person
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