Job Description

KYC Executive

Position Title

: KYC Executive

Location

: Tardeo, Mumbai, Maharashtra

Employment Type

: Full-Time

Salary

: ?15,000 - ?20,000 per month (depending on experience)

Experience

: 1-3 years in KYC/AML/compliance roles

Education

: Graduate in any discipline (mandatory)

Key Responsibilities

Conduct Video KYC (V-KYC)

: Perform live video interactions with clients to verify their identity and ensure compliance with RBI regulations.

Document Verification

: Review and validate customer documents, including PAN cards, Aadhaar, and bank statements, to assess authenticity and compliance.

Client Interaction

: Initiate and manage outbound calls to clients for KYC verification, ensuring a seamless and professional experience.

Follow-ups

: Conduct timely follow-ups with clients to collect pending KYC documents and address any queries or concerns.

Customer Coordination

: Serve as the primary point of contact for clients, coordinating between internal teams and clients to facilitate the KYC process.Bank of America

Record Maintenance

: Maintain accurate records of completed verifications while adhering to data security protocols.jobs.standardchartered.com+1Fusion CX Careers+1

Collaboration

: Work closely with internal teams to resolve discrepancies and escalations.

Compliance Adherence

: Ensure all KYC activities align with the company's policies and regulatory requirements.

Skills & Qualifications

Communication

: Excellent verbal and written communication skills in English and Hindi.

Technical Proficiency

: Proficiency in using computer systems and video conferencing tools.

Attention to Detail

: Strong attention to detail and the ability to handle sensitive information.

Problem-Solving

: A customer-centric approach with excellent problem-solving abilities.Fusion CX Careers

Experience

: Prior experience in Video KYC processes is preferred.
Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Schedule:

Day shift
Work Location: In person