Job Description

Job Title: KYC Analyst
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We\xe2\x80\x99re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\xe2\x80\x99 and clients\xe2\x80\x99 needs. Whether you have family commitments or you\xe2\x80\x99re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We\xe2\x80\x99re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

• A member of the KYC (Know Your Customer) team responsible for obtaining, completing and maintaining all Regulatory KYC documentation for all clients in accordance with the Bank\'s guidelines and in compliance with UK & global financial regulations. Will be working on the Low risk client & less complex entity types.
• To provide KYC technical support to the Corporate Bank Relationship Team.
• To liaise directly with Client Service Managers to gather KYC information, maintaining a professional manner and delivering excellent client service while managing potentially sensitive client information.
• To work in partnership with other Barclays Corporate teams (UK Outreach Team, Relationship Directors and Financial Crime) \xe2\x80\x93 as well as our wider business functions (Barclays Wealth, and the Corporate Bank \xe2\x80\x93 both in the UK and internationally) \xe2\x80\x93 to deliver a \xe2\x80\x98One Barclays\xe2\x80\x99 client experience.

What will you be doing?

• Provide dedicated and robust KYC expertise for the Standard KYC Refresh process in particular to our Client Service Manager teams.
• Proactively liaise with clients and colleagues to ensure provision of client documentation for KYC Refresh is satisfactory for case completion and attestation
• Use a detailed and thorough understanding of the Corporate Bank\xe2\x80\x99s KYC policy & requirements to collect and analyse KYC information that has been provided by Clients or sourced from the public domain
• Use KYC knowledge acquired during the training to analyse KYC information for low risk Corporate Clients
• Take responsibility for maintaining a high standard of accurate, up-to date client information during all stages of the Client relationship, in order to protect the Bank and our Clients from financial crime.
• Use strong problem solving and team working skills to resolve, high-priority cases, while ensuring the Bank\xe2\x80\x99s regulatory requirements are always met.
• Ensure all cases approaching or past 90 days\xe2\x80\x99 cycle time have been discussed line manager and appropriate actions taken for swift closure
• Use strong communication skills to interact professionally with our Client Servicing Managers, UK Outreach team and Internal stakeholders, supporting the Corporate Relationship Teams in delivering excellent Client service
• Use strong time management skills to complete, business critical tasks within pressured timescales \xe2\x80\x93 ensuring the KYC Team meets all target SLA\xe2\x80\x99s, and providing a quick and efficient service to Clients.
• Use a high level of attention to detail to complete tasks \xe2\x80\x98right first time, every time\xe2\x80\x99, ensuring the KYC Team\xe2\x80\x99s \xe2\x80\x98right first time\xe2\x80\x99 targets are met for all tasks.

Teamwork

• Work closely with other KYC Managers and the UK Outreach Team to support KYC Leadership in delivering an outstanding performance across the team, demonstrating excellent behaviours and positively embracing and contributing to the KYC change programme.
• Support and advise our Client Service Manager teams on all matters relating to KYC refresh, enhancing & developing their knowledge base and to provide an excellent client experience
• Contribute to a supportive and proactive working culture by sharing knowledge and expertise with other team members and providing training to colleagues when necessary.
• Collaborate with other Barclays teams & functions to consistently deliver an excellent \xe2\x80\x98One Barclays\xe2\x80\x99 Client experience.

What we\xe2\x80\x99re looking for:

• Excellent communication skills: must interact professionally with Client Servicing Managers and internal stakeholders via phone or email
• Excellent written and verbal English language skills required

Skills that will help you in the role:

• Time management skills: must manage workloads effectively to complete high-priority tasks within target timescales
• Analysis & Judgement: must undertake KYC analysis with a high level of accuracy and attention to detail

Where will you be working?

Chennai

Be More at Barclays
At Barclays, each day is about being more \xe2\x80\x93 as a professional, and as a person. \xe2\x80\x98Be More @ Barclays\xe2\x80\x99 represents our core promise to all current and future employees. It\xe2\x80\x99s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution.

Integrity
We operate with honesty, transparency and fairness in all we do.

Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Barclays