Job Description

Being the world market leader, we at Krones are working on future-oriented solutions for sustainable and affordable beverages and food - for everyone and everywhere. And we need you to bring them into the world.


In the international Krones.digital community, all digital experts of the Krones Group work together. We are fans of cutting-edge technologies and develop innovative services and solutions which are used in every fourth beverage bottle worldwide. We are united by the ambition to do more than just ticking off to-do lists. We want to create real added value for our customers and optimise the beverage and liquid-food production wherever there is still room for improvement - and thus make our contribution to a sustainable and better future.


Interested? Become part of the Krones team - because together we achieve more!


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Let's create impact beyond tomorrow

What awaits you


Collaborating with stakeholders to understand business requirements and translate them into technical solutions within ServiceNow Performing system upgrades, patches, and enhancements to ensure optimal performance and security Creating and maintaining documentation, including process flows, technical designs, and standard operating procedures Troubleshooting issues, resolving incidents, and providing technical support to end-users Developing and maintaining ServiceNow integrations with other systems and applications Staying informed about ServiceNow best practices, new features, and industry trends to continually improve platform utilization Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components Have a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow Performs routine maintenance to include performance monitoring and error identification/ remediation Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation Ensure latest upgrades and features are enabled Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network

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Your Profil

You contribute


Bachelor's degree in computer science / engineering or a comparable qualification 8 - 10 years of ServiceNow Administrator experience CSA ServiceNow Certificate, other platform focused module experience is a bonus Agile software development methodologies (e.g. Scrum) Advanced System Administration Basic understanding of Business Processes and understanding of admin activities on the platform (esp. basic scripting, data uploads, groups/roles management, patch management etc.) ServiceNow System Administrator training Trainings / certifikations are a plus in: ServiceNow Fundamentals, ServiceNow System Administration (CSA), ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Platform Implementation, Application Creation in ServiceNow, ITIL v3 foundation Excellent collaboration, communication, and presentation skills




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Our benefits

Krones as an employer


Krones' employees are what set it apart from the rest. For they deliver a peak performance every day - thus ensuring the future viability of the company. And it is exactly this level of input that Krones acknowledges with its attractive rewards:


Meaningful work
International community
Attractive pay
Flexible working environment
Focus on health
Further training and retraining measures

The community

Krones.digital


The digital community of the Krones Group


At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes - from machines to line control and central cloud platforms to SAP solutions for the beverage industry.


The team for Krones.digital


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Krones.digital at LinkedIn